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Shift lever override, Towing a disabled vehicle, Freeing a stuck vehicle – Ram Trucks 2014 ProMaster Commercial - User Guide User Manual

Page 75: What to do in emergencies

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SHIFT LEVER OVERRIDE

If a malfunction occurs and the shift lever cannot be moved out of the PARK position,
you can use the following procedure to temporarily move the shift lever:

1. Turn the engine off.

2. Firmly apply the parking brake.

3. Using a small screwdriver or similar tool, remove the shift lever override access

cover which is located below the shift lever.

4. Press and maintain firm pressure on the brake pedal.

5. Insert the screwdriver or similar tool into the access port, and push and hold the

override release lever.

6. Move the shift lever to the NEUTRAL position.

7. The vehicle may then be started in NEUTRAL.

8. Reinstall the shift lever override access cover.

TOWING A DISABLED VEHICLE

Towing

Condition

Wheels OFF

the Ground

Gasoline Engines (All Models)

Diesel Engines

(All Models)

Flat Tow

NONE

If transmission is operable:

Transmission in NEUTRAL

25 mph (40 km/h) max speed

15 miles (24 km) max distance

Transmission in

NEUTRAL

Wheel Lift or

Dolly Tow

Rear

Transmission in

NEUTRAL

Front

OK

OK

Flatbed

ALL

BEST METHOD

OK

FREEING A STUCK VEHICLE

• If your vehicle becomes stuck in mud, sand or snow, it can often be moved by a

rocking motion. Turn your steering wheel right and left to clear the area around the
front wheels. Then, move the shift lever/gear selector back and forth between
REVERSE and DRIVE. Using minimal accelerator pedal pressure to maintain the
rocking motion, without spinning the wheels, is most effective.

• Allow the engine to idle with the transmission shift lever/gear selector in NEU-

TRAL for at least one minute after every five rocking-motion cycles. This minimizes
overheating and reduce the risk of transmission failure during prolonged efforts to
free a stuck vehicle.

NOTE:
If your vehicle is equipped with Electronic Stability Control (ESC) then press the
"ESC Off" switch, to place the Electronic Stability Control (ESC) system in "Partial
Off" mode, before rocking the vehicle.

WHAT TO DO IN EMERGENCIES

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