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Ram Trucks 2011 3500 - Warranty Manual User Manual

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You will be given the name of the service provider

and an estimated time of arrival. If you feel you are in
an

Љunsafe situationЉ, please let us know. With your

consent, we will contact local police or safety authorities.

B. If Unable to Contact 24-Hour Towing

Assistance:
If you are unable to contact 24-Hour Towing Assis-
tance and you obtain towing services on your own,
you may submit your original receipts from the
licensed towing or service facility, for services
rendered within 30 days of the occurrence. Be sure to
include your vehicle identification number, odometer
mileage at the time of service and current mailing

address. We will process the claim based on vehicle
and service eligibility. If eligible, we will reimburse
you for the reasonable amounts you actually paid,
based on the usual and customary charges for that
service in the area where they were provided.
Chrysler Group LLC’s determination relating to
reimbursement are final. Correspondence should be
mailed to:

Chrysler Towing Assistance

P.O. Box 9145

Medford, MA 02155

Attention: Claims Department

HOW TO GET WARRANTY SERVICE

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