COBY electronic DP356 - Manual (Page 39)

www.cobyusa.com Page 39
 Reset the player (use a paper clip to press the Reset
button on the rear of the player) and try again.
I cannot transfer files to the player.
 Ensure that your computer is running a supported
operating system.
 If you are using a USB extension cable, ensure that it is
securely attached to the player and the PC, or try using
another USB cable.
 If you have connected the player through a USB hub, try
connecting the player directly to your computer.
 Ensure that the player’s memory capacity is not full.
There is no sound during playback.
 Check the volume level.
 Ensure that the headphones are attached securely to
the player.
The sound quality of the music is poor.
 Try playing the file on your computer. If the sound quality
is still poor, try downloading the file again or re-encoding
the file yourself.
 Ensure that the bit rate of the file is not too low. The
higher the bit rate of the file, the better it will sound. The
minimum recommended bitrate is 128kbps for MP3s and
96kbps for WMAs.
Troubleshooting