Troubleshooting – COBY electronic DP356 User Manual
Page 38
Page 38
Coby Electronics Corporation
If you have a problem with this device, please read the trouble-
shooting guide below and check our website at www.cobyusa.
com for Frequently Asked Questions (FAQs) and firmware
updates. If these resources do not resolve the problem, please
contact Technical Support.
Address COBY Electronics Technical Support
150 Knowlton Way
Savannah, GA 31407
Web
www.cobyusa.com
Phone
800-727-3592: Weekdays 8:30AM–9:00PM EST
Weekends 9:00AM–5:30PM EST
718-416-3197: Weekdays 8:00AM–5:30PM EST
The player does not turn on.
Ensure that the player is fully charged. Try charging the
player overnight.
Reset the player (use a paper clip to press the Reset
button on the rear of the player) and try again.
The buttons do not work.
Ensure that the player is fully charged. Try charging the
player overnight.
Troubleshooting