M tips, I index, Who is covered – Philips TS2745C User Manual
Page 8: What is covered, What is excluded, Where is service available, Make sure you keep, Before requesting service, To get warranty service in u.s.a, Puerto rico or u.s. virgin islands
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G
eneral
I
nformation
m T
ips
l uoi i!i.i:siio()i i\(i
P
lease make these simple
checks before calling for
service. These tips can save
you time and money since
charges for TV installation
and adjustment of customer
controls are not covered
under your warranty.
CAUTION: A video source
(such as a video game,
Compact Disc Interactive -
CDI, or TV information
channel) which shows a con
stant non-moving pattern on
the TV screen, can cause pic
ture tube damage. When not
in use, turn the video source
OFF. Regularly alternate the
use of such video sources
with normal TV viewing.
■C^--------------------------------
No Power
Check the TV power cord.
Unplug the TV, wait 1
minute, then reinsert plug
into outlet and push POWER
button again.
Check to be sure outlet is not
on a wall switch.
This TV is equipped with
protective circuitry that shuts
the TV off in case of moder
ate power surges. Should
this occur turn the TV back
on by pressing the POWER
button once or twice, or
unplug (wait 10 seconds) and
then replug the power cord at
the AC outlet. This feature is
NOT designed to prevent
damage due to high power
surges such as those caused
by lightning, which is not
covered by your warranty.
No Sound
Check the VOLUME buttons.
Check the MUTE button on
the remote control.
<$>
No Picture
Check the CABLE/YES NO
control for correct position.
Check antenna connections
on the rear of the TV. Are
they properly secured to the
antenna plug on the TV?
Remote Doesn't
Work
• Check batteries. Replace
with AAA Heavy Duty (Zinc
Chloride) or Alkaline batter
ies if necessary.
• Clean the remote and the
remote sensor window on the
TV.
• Check the TV power cord.
Unplug the TV, wait 1
minute, then reinsert plug
into outlet and push POWER
button again.
-------------------------
Wrong Channel
tor no Channels
above 131
Repeat channel selection.
Add desired channel num
bers (CHANNEL control)
into TV memory.
Check CABLE/ YES NO
control for correct position.
Cleaning and Care
Unplug the TV before clean
ing.
Avoid using anything abra
sive that could scratch the
screen.
Wipe the TV screen with a
clean cloth dampened with
water.
Gently wipe cabinet surfaces
with a clean cloth or sponge
dampened with cool clear
water. Use a clean dry cloth
to dry the wiped surfaces.
Occasionally vacuum the
ventilation holes or slots in
the cabinet back.
Never use thinners, insecti
cide sprays, or other chemi
cals on or near the cabinet.
I
I
ndex
Accessories ................... . . . . 2
Channel Memory ...
. . . . 3 , 4
First Time Use............... ... .3
Precautions................ . . . . 1 , 8
SETUP........................... . . . . 3
Add Channels ............... . . . . 4
Closed Caption.......................6
Glossary ........................ . . . . 7
Programming............ ........... 3
Sleep Timer................... ... .6
Antenna Connect . . . .
. . . . 2
Coaxial Cable ........................2
Language ...................... ... .3
Remote Control ...
........... 3
Status Button................. ... .3
Autoprogram................. . . . . 3
Controls/TV................ ........... 3
Menu Button ................. . . . .3
RF Cable................... ........... 2
Tips for Service............. ... .8
Batteries......................... .. . .3
Controls/Remote .. .
...........3
Minus(-) Buttons . . . .
. . . . 3
Safety Notes.............. ........... 1
VCR Connections ...
. . . . 2
Cable TV Connect ...
___ 2
Display ....................... ...........3
Picture Adjustments ..
. . . .7
Service...................... ........... 8
Volume Bar .................. . . . .5
Cable TV Control . . . .
___ 4
Features....................... ...........1
Plus(-i-) Button.............. . . ..3
Sensor Remote . . . .
........... 3
Warranty ....................... ... .8
r
m W
arranty
COLOR TELEVISION
90 Days Free Labor
One Year Free Replacement of Parts (Two Years Free Replacement on Color Picture Tube)
This product can be repaired in-home.
WHO IS COVERED?
You must have proof of purchase to receive warranty service. A sales receipt or other doc
ument showing that you purchased the product is considered proof of purchase.
WHAT IS COVERED?
Warranty coverage begins the day you buy your product. For 90 days thereafter, all parts will
be repaired or replaced free, and labor is free. From 90 days to one year from the day of
purchase, all parts will be repaired or replaced free, but you pay for all labor charges. From
one to two years from the day of purchase, you pay for the replacement or repair of all
parts except the picture tube, and for all labor charges. After two years from the day of pur
chase, you pay for the replacement or repair of all parts, and for all labor charges.
All parts. Including repaired and replaced parts, are covered only for the original warranty
period. When the warranty on the product expires, the warranty on all replaced and
repaired parts also expires.
WHAT IS EXCLUDED?
Your warranty does not cover:
•
labor charges for installation or setup of the product, adjustment of customer controls on
the product, and installation or repair of antenna systems outside of the product.
•
product repair and/or part replacement because of misuse, accident, unauthorized repair
or other cause not within the control of Philips Consumer Electronics Company.
•
reception problems caused by signal conditions or cable or antenna systems outside the
unit.
•
a product that requires modification or adaptation to enable it to operate in any country
other than the country for which it was designed, manufactured, approved and/or autho
rized, or repair of products damaged by these modifications.
•
incidental or consequential damages resulting from the product. (Some states do not
allow the exclusion of incidental or consequential damages, so the above exclusion may
not apply to you. This includes, but is not limited to, prerecorded material, whether
copyrighted or not copyrighted.)
• a product used for commercial or institutional purposes.
WHERE IS SERVICE AVAILABLE?
Warranty service is available in all countries where the product is officially distributed by
Philips Consumer Electronics Company. In countries where Philips Consumer Electronics
Company does not distribute the product, the local Philips service organization will attempt
to provide service (although there may be a delay if the appropriate spare parts and technical
manual(s) are not readily available).
MAKE SURE YOU KEEP...
Please keep your sales receipt or other document showing proof of purchase. Attach it to
this owner’s manual and keep both nearby. Also keep the original box and packing material
in case you need to return your product.
BEFORE REQUESTING SERVICE...
Please check your owner’s manual before requesting service. Adjustments of the controls
discussed there may save you a service cal).
TO GET WARRANTY SERVICE IN U.S.A.,
PUERTO RICO OR U.S. VIRGIN ISLANDS...
Contact a Philips factory service center (see enclosed list) or authorized service center to
arrange repair.
(In U.S.A., Puerto Rico and U.S. Virgin Islands, all implied warranties, including implied war
ranties of merchantability and fitness for a particular purpose, are limited in duration to the
duration of this express warranty. But, because some states do not allow limitations on how
long an implied warranty may last, this limitation may not apply to you.)
TO GET WARRANTY SERVICE IN CANADA...
Please contact Philips at:
I-800-661-6162 (French Speaking)
I -800-363-7278 (English Speaking)
(In Canada, this warranty is given in lieu of all other warranties. No other warranties are
expressed or implied, including any implied warranties of merchantability or fitness for a par
ticular purpose. Philips is not liable under any circumstances for any direct, indirect, special,
incidental or consequential damages, howsoever incurred, even if notified of the possibility of
such damages.)
REMEMBER...
Please record the model and serial numbers found on the product below. Also, please fill
out and mail your warranty registration card promptly. It will be easier for us to notify you
if necessary.
MODEL#____________________________________________________________
SERIAL# ___________________________________________________________
Philips Service Company, P.O. Box 555, Jefferson City, Tennessee 37760
(
423
)
475-8869