Continental warranty procedure – Continental Refrigerator Undercounter Refrigerator and Freezer Pizza Preparation Table User Manual
Page 31
![background image](/manuals/70247/31/background.png)
Continental Warranty Procedure
Our warranty is 1 year on parts and labor, and 5 years on the compressor from date
of original installation on any unit installed after January 1, 1999. Any unit installed
before January 1, 1999 has a warranty of 90 days labor, 1 year parts and 5 years
on the compressor, from the date of installation.
Please consult factory before any warranty service work. We will issue a 4 digit
work authorization # to put on the service invoice for payment. Exceptions will
be made. Example; after hours, you must contact the factory at 1-800-523-7138
at extension 113 or 134. Provide the model and serial number, place of business,
where the unit is located and if possible the installation date. Contact the factory
the following business day during normal business hours 8 A.M. to 5 P.M. Eastern
time.
**Not covered under warranty are temperature adjustments, calibration, leveling,
dirty condensers, any preventive maintenance and any mis-application i.e. not
enough ventilation.
Consult factory for any parts needed under warranty. We will issue a 4 digit
return goods authorization# (RGA#) to put on the outside of the box to return
to the factory, freight prepaid. Exceptions will be made. If you use a part from
your truck stock, we can replace it with our own part.
31