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Continental warranty procedure – Continental Refrigerator Undercounter Refrigerator and Freezer Pizza Preparation Table User Manual

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Continental Warranty Procedure

Our warranty is 1 year on parts and labor, and 5 years on the compressor from date

of original installation on any unit installed after January 1, 1999. Any unit installed

before January 1, 1999 has a warranty of 90 days labor, 1 year parts and 5 years

on the compressor, from the date of installation.

Please consult factory before any warranty service work. We will issue a 4 digit

work authorization # to put on the service invoice for payment. Exceptions will

be made. Example; after hours, you must contact the factory at 1-800-523-7138

at extension 113 or 134. Provide the model and serial number, place of business,

where the unit is located and if possible the installation date. Contact the factory

the following business day during normal business hours 8 A.M. to 5 P.M. Eastern

time.

**Not covered under warranty are temperature adjustments, calibration, leveling,

dirty condensers, any preventive maintenance and any mis-application i.e. not

enough ventilation.

Consult factory for any parts needed under warranty. We will issue a 4 digit

return goods authorization# (RGA#) to put on the outside of the box to return

to the factory, freight prepaid. Exceptions will be made. If you use a part from

your truck stock, we can replace it with our own part.

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