Verykool i315N - Manual (Page 31)

5.2 Appendix
5.2.1 Common problems
Ø The phone can’t be powered on.
When the battery voltage is too low, it may cause the phone can’t be powered on.
Please charge the battery.
Ø Some callings are limited.
Please confirm whether you have call limit, if you set the call limit, you can’t call or
only can call the specific number.
My phone was answered by other persons.
Ø Please confirm whether you set the call forwarding, if you have set it, the call will
be transferred to a specific setting.
5.2.2 Display information
During the operation, the following error information may be displayed:
Ø Please insert the SIM card
Please confirm whether you have inserted SIM card. If your card has been inserted
but can not be used, please try to use a dry cloth to wipe the gold part of SIM card,
then insert SIM card again, if it still can’t be used, please contact your system
supplier.
Ø No network
If you locate in the area that has no network coverage, or there is a physical
obstruction between the transmitter and you, such as the hermetic space, the standby
screen will show no network, you can’t dial or answer the phone. You can try to close
the window where there is network coverage.
Ø Emergency calls only
When you locate out of the coverage range of your service network but can receive
another network signal, you can only dial the emergency call and can’t call normally.
Ø Invalid SIM card
When your SIM card is locked or the SIM card is in error, please insert correct SIM
card or contact your system supplier.
Ø Input PUK code
When your SIM card is locked because of three times of error PIN code input, the
phone will ask you to input PUK code for unlocking. You should contact your system
supplier to obtain the 8 digit PUK code.
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