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When things don’t go right, Troubleshooting – Casio EX-Z400 EN User Manual

Page 167

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167

Appendix

When things don’t go right...

Troubleshooting

Problem

Possible Cause and Recommended Action

Power Supply

Power does not
turn on.

1)The battery may not be loaded correctly (page 15).
2)The battery may be dead. Charge the battery (page 14). If the

battery goes dead soon after being charged, it means the
battery has reached the end of its life and needs to be
replaced. Purchase a separately available CASIO NP-40
rechargeable lithium ion battery.

The camera
suddenly powers
down.

1)Auto Power Off may have activated (page 146). Turn power

back on.

2)The battery may be dead. Charge the battery (page 14).
3)The camera’s protection function may have activated

because camera temperature is too high. Turn off the camera
and wait until it cools down before trying to use it again.

Power will not turn
off. Nothing
happens when a
button is pressed.

Remove the battery from the camera and then reload it.

Image Recording

Image is not
recorded when the
shutter button is
pressed.

1)If the camera is in the PLAY mode, press [r] (REC) to enter

the REC Mode.

2)If the flash is charging, wait until the charge operation

finishes.

3)If the message “Memory Full” appears, transfer images to

your computer, delete images you no longer need, or use a
different memory card.

Auto Focus does
not focus properly

1)If the lens is dirty, clean it off.
2)The subject may not be in the center of the focus frame when

you compose the image.

3)The subject you are shooting may not be a type that is

compatible with Auto Focus (page 28). Use manual focus
(page 65).

4)You may be moving the camera when shooting. Try shooting

with Anti Shake or use a tripod.

5)You may be pressing the shutter button all the way without

waiting for Auto Focus. Half-press the shutter button and
allow enough time for Auto Focus to focus.