Contacting tac by telephone – Cisco GigaStack WS-X3500-XL User Manual
Page 22
Preface
Obtaining Technical Assistance
xxii
Catalyst GigaStack Gigabit Interface Converter Hardware Installation Guide
78-6460-04
Contacting TAC by Telephone
If you have a priority level 1(P1) or priority level 2 (P2) problem, contact TAC by
telephone and immediately open a case. To obtain a directory of toll-free numbers
for your country, go to the following website:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
P1 and P2 level problems are defined as follows:
•
P1—Your production network is down, causing a critical impact to business
operations if service is not restored quickly. No workaround is available.
•
P2—Your production network is severely degraded, affecting significant
aspects of your business operations. No workaround is available.
- ASA 5505 (1994 pages)
- OL-15491-01 (268 pages)
- WUSB600N (43 pages)
- 10000 (556 pages)
- 10000 (12 pages)
- 3825 (358 pages)
- WRV54G (101 pages)
- WUSB54GC (33 pages)
- 2600 Series (10 pages)
- DPQ2202 (38 pages)
- 1600 (13 pages)
- WRT320N (53 pages)
- 1701 (10 pages)
- 300 (16 pages)
- 3200 Series (60 pages)
- 2900 SERIES XL (138 pages)
- 4430 (12 pages)
- 1005 (6 pages)
- 3500 Series (8 pages)
- WIRELESS-G WRT54GP2 (112 pages)
- 1604 (22 pages)
- 3600 Series (18 pages)
- WIRELESS LAN CONTROLLER OL-17037-01 (80 pages)
- DPC3000 (36 pages)
- 3545 MCU (56 pages)
- WRT110 (48 pages)
- 7300-6T3 (54 pages)
- 10BASE-FL (40 pages)
- 340 (62 pages)
- 1700 (14 pages)
- 1700 (88 pages)
- 12000 (60 pages)
- 3600 (18 pages)
- 1800 Series (12 pages)
- 2000 (6 pages)
- ACE XML OL-13877-01 (12 pages)
- 10720 (26 pages)
- 10008 (38 pages)
- 10008 (48 pages)
- 1-PORT G.SHDSL 2600 (22 pages)
- XM Universal Gateways Cisco AS5400XM (100 pages)
- 1710 (12 pages)
- WRTP54G (114 pages)
- 7201 (4 pages)