CLEAR 4G+ USB S Series Users Guide - Manual (Page 12)

11
Quick Tips
CLEAR Connection Manager
 In order to use your Mobile USB, the CLEAR Connection Manager must be running.
 If you’re using a laptop, with Microsoft Windows, your CLEAR Connection Manager automatically starts
running.
 If you’re using a device with a Mac operating system, you need to open the CLEAR Connection Manager.
Understanding the LED Indicators
 The charts outline the 3G and 4G LED indicators and what they mean when each LED is Amber or Blue.
To Maximize Signal Strength
 When indoors, use your Mobile USB near a window or outside wall to receive the strongest signal.
Important Message from CLEAR
 If your browser is stuck on a message from CLEAR, follow the on-screen instructions in order to view the
message and provide any requested information
 If your account is past due, click the option to make a payment. You also can make a payment through
our automated payment system, by calling 888-888-3113 and selecting option 2.
Windows USB Selective Suspend Feature Issue
 During testing, it was confirmed that a known Microsoft XP issue could potentially affect the Mobile USB.
 For more information and to fix the problem, please visit the Microsoft support website:
http://support.microsoft.com/kb/817900