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Troubleshooting, Chapter 3 – Avaya M15-155 User Manual

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M15-155 Installation Guide

9

Chapter 3

Troubleshooting

Use the table below to troubleshoot common problems. If you still experience
problems, please contact Avaya Communication Technical Support.

Problem Probable

Cause

Solution

BIT LED remains ON
after power up or reset

Module self-test failed

i) Check that the module is

correctly and fully inserted into
the M770 ATM switch chassis

ii) Reboot or power-up again

All LEDs remain ON
after power up or reset

Module fault

Reboot or power-up again

Port LED blinks while
function LED is on
LNK

Link failure

Check the fiber connection to the
port

OPR LED does not
light ON after reboot
(after more than 30
seconds)

The module may be in
Monitor mode because
of a Long Reset

Reset the module again but this
time make a Short Reset (less than 4
seconds)