Troubleshooting, Troubieshooting – Vizio CA24-A4 - Quickstart Guide User Manual

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Troubleshooting

Most issues with the Windows operating system oan be resoived using the buiit-in help

system, but if you need additionai assistanoe, caii MiorosoftTechnioai Support:

For US and Canada: (877) 274-1140
For Mexico: (800) 563-0602

Technical suppcrt provided by Microsoft for first 90 days,

i am having troubie connecting to the internet.

• Be sure your Ethernet cabie is securely connected to your router/modem and the PC.
• If you are using a wireless connection, check the placement of your router/modem to

ensure the best wireless signal.

• Call your Internet Service Provider (ISP) for assistance.

The Wireless Keyboard or Wireless Touchpad is not responding.

• Be sure the batteries are inserted correctly. Match the + and - symbols.
• Replace the old batteries with new AAA batteries.
• You may need to re-connect the Keyboard or Touchpad. To reconnect:

1. Press and hold the small button on the bottom of the Keyboard/Touchpad for 3 seconds.

2. The Keyboard/Touchpad must be within 6" of the VIZIO logo on the display.
3. Test the connection by trying to use the Keyboard/Touchpad.