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Warranty compressor procedures – Continental Refrigerator 102004 User Manual

Page 38

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Warranty Compressor Procedures

If the compressor fails within the first (12) months of use or (20) months by the

date code on the compressor, an “over-the-counter exchange” must be made through
a Tecumseh or Copeland dealer.

After the first year the additional (4) year compressor warranty is through

Continental Refrigeration, and can be handled by one of the following methods:

(1) Continental will supply the replacement compressor at no charge and pay for

regular ground freight.

(2) Continental will supply the compressor at no charge and the end user, dealer

or service company pays for the freight, other than regular ground (COD,
Visa or Mastercard).

(3) A compressor can be purchased locally and Continental will either replace

the compressor for stock or offer an allowance towards its purchase. The
end user is to pay the difference:

(A)

1/5 h.p. to 1/3 h.p.-Up to $100

(B)

1/2 h.p. to 3/4 h.p.-Up to $250

(C)

1 h.p. to 2 h.p.-Up to $350

Exceptions will be made depending on circumstances, but in all cases,

Continental must be notified prior to any transaction, if possible. The tag from the
defective compressor or the information (if unable to remove) must be returned for
proof of failure after the first year. Please contact the service department with any
further questions.

Thank You,
The Service Department