Continental Refrigerator 102004 - Manual (Page 37)

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Continental Warranty Procedure
Continentals warranty is 1 year on parts and labor, and 5 years on the compressor,
from the date of original installation on any unit.
Please consult the factory before any warranty service work is completed.
Exceptions will be made. For example; after hours, you must contact the
factory at 1-800-523-7138 at extension 113 or 134. You MUST provide the
model and serial number, place of business, where the unit is located and if
possible the installation date. Contact the factory the following business day,
during normal business hours 8 A.M. to 5 P.M. eastern time, to follow up with
Continentals service department.
The customer has the freedom of using any certified technician for the warranty
service. The service company's information, such as, name, address, phone and
fax numbers, must be provided. The invoice may be faxed or mailed to the address
listed below for payment; however, Continental has the right to contact the service
company with questions on any unnecessary, excessive charges.
Not all items are covered under warranty, such as, temperature adjustments,
calibration, leveling, dirty condensers, any preventive maintenance and any
misapplication i.e. not enough ventilation.
Please consult the factory for any parts or questions regarding the above warranty
procedures.
Thank You,
Parts and Service