M:- m, M: m, Troubleshooting – Kenmore 25344723104 User Manual
Page 9: Problem cause correction
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M
I
A I I
TROUBLESHOOTING
GUIDE
Before calling for service, review this list. It may save you time and expense. This list
includes common occurences that are not the result of defective workmanship or materials
in this appliance.
PROBLEM
CAUSE
CORRECTION
REFRIGERATOR OPERATION
Refrigerator does not run.
• Refrigerator is plugged into a
circuit that has a ground fault
interrupt.
• Temperature control is in the
OFF position.
• Refrigerator may not be plugged
in, or plug may be loose.
» House fuse biown or tripped
circuit breaker.
• Power outage.
• Use another circuit. If you are unsure about the outlet.have
it checked by a certified technician.
• See "SETTING THE TEMPERATURE CONTROL" Section.
• Ensure plug is tightly pushed into outlet.
• Check/replace fuse with a 15 amp time-delay fuse. Reset
circuit breaker.
• Check house lights. Call local Electric Company.
Refrigerator runs too much or
too iong.
• Room or outside weather is hot.
• Refrigerator has recently been
disconnected for a period of
fime.
• Large amounts of warm or hof
food have been stored recently.
• Doors are opened too frequently
or too long.
• Refrigerator door may be slightly
open.
' Refrigerator gasket is dirty,
worn, cracked, or poorly fitted.
• It's normal for the refrigerator to work harder under these
conditions.
• It takes 4 hours for the refrigerator to cool down
completely.
• Warm food will cause refrigerator to run more until the
desired temperature is reached.
• Warm air entering the refrigerator causes it to run more.
Open doors less often.
• See "DOOR PROBLEMS" Section.
• Clean or change gasket. Leaks in the door seal will cause
refrigerator to run longer in order to maintain desired
temperature.
Interior refrigerator temperature
is too cold.
• Temperature Control is set too
low.
• Turn the control to a warmer setting. Allow several hours
for the temperature to stabilize.
Interior refrigerator temperature
is too warm.
• Temperature Control is set too
warm.
• Door is kept open too long or is
opened too frequently.
» Door may not be sealing
properiy.
• Large amounts of warm or hot
food may have been stored
recentiy.
• Refrigerator has recently been
disconnected for a period of
fime.
• Turn control to a colder setting. Allow several hours for the
temperature to stabilize.
• Warm air enters the refrigerator every time the door is
opened. Open the door less often.
• See "DOOR PROBLEMS" Section.
• Wait until the refrigerator has had a chance to reach its
selected temperature.
• Refrigerator requires 4 hours to cool down completely.
Refrigerator external surface
temperature is warm.
• The external refrigerator walls
can be as much as 30°F warmer
than room temperature.
• This is normal while the compressor works to transfer
heat from inside the refrigerator cabinet.
S O U N D A N D
NOISE
Louder
sound levels whenever
refrigerator is on.
• Modern refrigerators have
increased storage capacity and
more stable temperatures. They
require a high efficiency
compressor.
• This is normal. When the surrounding noise level is low,
you might hear the compressor running while it cools the
interior.
Longer sound levels when
compressor comes on.
• Refrigerator operates at higher
pressures during the start of the
ON cycle.
• This is normal. Sound will level off or disappear as
refrigerator continues to run.
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