Before you call – Kenmore ELITE 790.99613 User Manual
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Before You Call
Solutions To Common Problems
Flames inside oven or
smoking from vent.
Excessive spillovers in oven. Set self-clean cycle for a longer cleaning time.
Excessive spillovers in oven. This is normal, especially for pie spillovers or large amounts
of grease on the oven bottom. Wipe up excessive spillovers before starting the self-clean
cycle. If flames or excessive smoke are present, stop the self-clean cycle and follow the
steps under
"Stopping or Interrupting the Self-Cleaning Cycle" in the Self-Cleaning
section.
Oven smokes excessively
during broiling.
Control(s) not set properly. Follow instructions under
“Setting Oven Controls” section.
Make sure oven door is opened to the
Broil Stop Position.
Meat too close to the element. Reposition the rack to provide proper clearance between
the meat and the element. Preheat broil element. Preheat broil element for searing.
Grid on broiler pan wrong side up and grease not draining. Always place grid on broiler pan
with ribs up and slots down to allow grease to drip into pan.
Grease has built up on oven surfaces. Regular cleaning is necessary when broiling
frequently. Old grease or food spatters cause excessive smoking.
Self-cleaning cycle does
not work.
Control{s) not set properly. Follow instructions under
“Self-Cleaning" section.
Self-cleaning cycle was interrupted. Stop time must be
3 to 4 hours past the start time.
Follow steps under
"Stopping or Interrupting the Self-Cleaning Cycle" in the Self
Cleaning section.
Soil not completely
removed after self
cleaning cycle.
Failure to clean bottom, front top or oven, frame or door area outside oven seal. These
areas are not in the self-cleaning area, but get hot enough to burn on residue. Clean these
areas before the self-cleaning cycle is started. Burned-on residue can be cleaned with a
stiff nylon brush and water or nylon scrubber. Be careful not to damage the oven seal.
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