Product warranty – Kenmore 153.31242 User Manual
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PRODUCT WARRANTY
3 - YEAR LIMITED WARRANTY ON WATER HEATER
For three years from the date of purchase, if this water heater is instalied and operated in a single-family home in accordance with the
owner’s manual instructions and all local applicable plumbing codes, Sears will:
1.
Supply free water heater parts for those that are defective in material or workmanship.
2.
Supply a free water heater for one that develops a leak.
For the second through third year from the purchase date, you must pay the labor cost for installation of parts or water heater.
For commercial, institutional, industrial or residential use by two or more families, the above limited warranty is only for two years. During
the second year you must pay the labor cost for parts or water heater Installation.
If governmental regulations prohibit Sears from furnishing a comparable model replacement water heater under this warranty. Sears will
furnish a new water heater of comparable output as permitted by such governmental regulations; however, the Owner will be charged
for the additional cost associated with the changes made to the replacement water heater design to comply with such governmental
regulations.
Replacements and/or repairs furnished under this warranty do not carry a new warranty, and are only covered by the unexpIred portion
of the original warranty.
1 - YEAR EXCLUSIVE KENMORE LABOR WARRANTY
For the first year from the date of purchase. Sears will, free of charge, supply and Install new water heater parts for defective ones or a
new water heater for one that develops a leak.
WARRANTY SERVICE
To obtain warranty service, call 1-800-4-MY-HOME® (1-800-469-4663).
This warranty applies only while this product is in use in the United States.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
SEARS BRANDS MANAGEMENT CORPORATION, Hoffman Estates, IL 60179
The price of your water heater does not include a free checkup service call.
On water heater installations arranged by Sears, Sears
warrants the installation.
A charge will be made on service calls due to poor or incomplete installation. These include:
a. Adjusting thermostat
b. Condensation
c. Leaks in pipes or fittings
Master Protection Agreements
Congratulations on making a smart purchase.
Your new Kenmore®
product is designed and manufactured for years of dependable op
eration. But like all products, it may require preventive maintenance
or repair from time to time. That’s when having a Master Protection
Agreement can save you money and aggravation.
The Master Protection Agreement also helps extend the life of your
new product. Here’s what the Agreement* includes:
•
Parts and labor needed to help keep products operating
properly under normal use, not just defects. Our coverage
goes well beyond the product warranty. No deductibles, no
functional failure excluded from coverage— real protection.
•
Expert service by a force of more than 10,000 authorized
Sears service technicians, which means someone you can
trust will be working on your product.
•
Unlimited service calls and nationwide service, as often as
you want us, whenever you want us.
•
“No-lemon” guarantee - replacement of your covered product
if four or more product failures occur within twelve months.
•
Product replacement if your covered product can’t be fixed.
•
Annual Preventive Maintenance Check at your request - no
extra charge.
•
Fast help by phone - we call it Rapid Resolution - phone
support from a Sears representative on all products. Think of
us as a “talking owner’s manual.”
•
Power surge protection against electrical damage due to
power fluctuations.
•
$250 Food Loss Protection
annually for any food spoilage that
is the result of mechanical failure of any covered refrigerator
or freezer.
•
Rental reimbursement
if repair of your covered product takes
longer than promised.
•
10% discount
off the regular price of any non-covered repair
service and related installed parts.
Once you purchase the Agreement, a simple phone call is all that it
takes for you to schedule service. You can call anytime day or night,
or schedule a service appointment online.
The Master Protection Agreement is a riskfree purchase. If you cancel
for any reason during the product warranty period, we will provide a
full refund. Or, a prorated refund anytime after the product warranty
period expires. Purchase your Master Protection Agreement today!
Some limitations and exclusions apply. For prices and additional
Information In the U.S.A. call 1-800-827-6655.
• Coverage In Canada varies on some Items. For full details, call
Sears Canada at 1-800-361-6665.
Sears Installation Service
For Sears professional Installation
of home appliances, garage door
openers, water heaters, and other major home items, in the U.S.A.
or Canada call
1-800-4-MY-HOME®.