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Before you cali, Solutions to common problems), Occurrence – Kenmore ELITE 790-4501 User Manual

Page 37: Possible cause/solution

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Before You Cali

(Solutions to Common Problems)

Before

you call for service,

review this list. It may save you time and expense. The list includes common occurrences that are

not the result of defective workmanship or materials in this appliance.

OCCURRENCE

Oven

Control

Beeps and

Displays any F code error

(example Fll).

POSSIBLE CAUSE/SOLUTION

Electronic control has detected a fault condition. Press

STOP

to clear the display and

stop the beeping. Reprogram the oven. If a fault reoccurs, record the fault number. Press

STOP

and call Sears or another qualified servicer.

“d-O” is displayed.

The door was left open and controls set for self-cleaning cycle. Close the door and push

STOP

pad.

Faulty installation.

Place oven rack in center of oven.

Range not leveled.

Bad cooking results.

Place a level or a marked glass measuring cup filled with water on the center of the

oven rack.

If the water level is uneven, adjust the leveling legs of the unit (refer to the installation

instructions for leveling the range).

If the level is still uneven, contact an installing agent to adjust the cabinet cutout

flooring.

Kitchen cabinet misalignment may make oven appear to be not level. Be sure cabinets

are square and level. Contact cabinet maker to correct problem.

Cooking Zone does not heat
food (Power level flashing).

No cookware was placed on the Cooking Zone, or the cookware material type is

incorrect for Induction Cooking.

Cookware bottom not large enough for Cooking Zone.

Cookware is warped or in poor condition.

Cookware is not centered on Cooking Zone.

No power to the appliance. Check steps under

“Entire cooktop does

not

operate”

in this

checklist.

Incorrect Cooking Zone control setting. Make sure the correct control is ON for the Cooking

Zone being used.

Cooking Zone heats food too
hot or not hot enough.

Incorrect power level setting. Adjust the power level setting higher or lower and refer to

recipe for guidance and adjust accordingly.

Cooktop turns OFF while
cooking.

The internal heat sensor has detected high temperatures inside the appliance. Be sure

the appliance vent holes are not blocked.

Fluids spilled or object lying on controls area. Clean spills or remove object. Repower the

cooking zone.

Scratches or abrasions on
cooktop surface.

Coarse particles such as salt or sand between cooktop and utensils can cause scratches.

Be sure cooktop surface and bottoms of utensils are clean before usage. Small scratches

do not affect cooking and will become less visible with time.

Cleaning materials not recommended for ceramic-glass cooktop have been used. See

“Cooktop

Cleaning” section under General Care & Cleaning.

Cookware with rough bottom has been used. Use smooth, fiat-bottomed cookware.

Metal marks.

Sliding or scraping of metal utensils on cooktop surface. Do not slide metal utensils on

cooktop surface. Use a ceramic-glass cooktop cleaning cream to remove the marks.

See

“Cooktop Maintenance”

section under General Care & Cleaning.

Brown streaks or specks.

Boilovers are cooked onto surface. Use razor blade scraper to remove soil. See

“Cooktop Maintenance”

section under General Care & Cleaning.

Areas of discoloration with
metallic sheen.

Mineral deposits from water and food. Remove using a ceramic glass cooktop cleaning

cream. Use cookware with clean, dry bottoms.

Oven light does not work.

Burned-out or loose bulb. Follow the instructions under

Changing Oven Light

to replace

or tighten the bulb.

Fan noise during cooking

operation.

A cooling fan may automatically turn on and off to cool internal parts. This is normal,

and the fan may continue to run even after oven is turned off.

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