Before you call for service – GE ADW! 000 SERIES User Manual
Page 13
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Before you call for service...
ge.com
Troubleshooting Tips
Save time and money! Review the charts on
the following pages, or visit ge.com. You may
not need to call for service.
Problem
Possible Causes
What To Do
Dishwasher won’t
run
Fuse is blown,
or
the
circuit breaker tripped
» Replace fuse or reset circuit breaker Remove any other appliances
from the circuit.
•Try pressing the START/RESETpad (Electronic models) two times.
Power is turned off
* In some installations, power to the dishwasher is provided through a wall
switch, often located next to the disposer switch. Make sure it Is on.
Noise
Some of the sounds
you'll hear are normal
* Soft food disposal shredding action.
* Drain valve opening to pump water out.
* Timer control as cycle progresses.
* Detergent cup opening.
•The motor stopping during the drying period.
* Water draining out of tub immediately after touching the
START/RESET
pod.
Utensils are not secure
• Make sure everything is secured in dishwasher
in rack or something small
has dropped into rack
Rattling dishes when
the
spray
arm rotates
• Make sure dishes are properly loaded. See the Loading the
dishwasher racks
section.
Motor hums
• Dishwasher has not been used on a regular basis. If you do not use
your dishwasher often, set it to fill and pump out once every week.
This will help keep the seal moist.
Water
standing in
the bottom of the
tub
This is normal
* A small amount of clean water around the outlet on the tub bottom
at the back of the tub keeps the water seal lubricated.
Water won’t pump
out of the tub
Drain is clogged
• If you have an air gap, clean it.
• Check to see if your kitchen sink is draining well. If not, you may need
a plumber
• If the dishwasher drains into a disposer, run disposer clear.
Suds in the tub
Wrong detergent
was used
• Use only automatic dishwasher detergents to avoid sudsing.
Cascade®, Cascade® Complete and Electrasol® Automatic Dishwashing
Detergents have been approved for use In all GE dishwashers.
•To remove suds from the tub, open the dishwasher and let suds
dissipate. Add 1 gallon of cold water to the tub. On Models with a Dial:
Close and latch the dishwasher. Pump out water by slowly turning the
Dial until a drain period Is reached. Repeat if necessary. On Models with
Electronic Control: Pump out water by pressing the
START/RESET
pad,
then 10 seconds later press START/RESET
pad again. Repeat if necessary.
Rinse agent was spilled
• Always wipe up rinse agent spills Immediately.
Stained tub interior
Some tomato-based
foods can cause reddish
stains
• Use of the
RINSE
ONLY
cycle after adding the dish to the load
can decrease the level of staining. GE recommends
Cascade^
Plastic Booster
to help remove these types of stains.
Tea or coffee stains
• Remove the stain by hand, using a solution of 1/2 cup bleach
and 3 cups warm water
A
WARNING
Before cleaning interior, wait at least 20 minutes after a cycle for the
heating elements to cool down. Failure to do so can result in burns.
An
overall
yellow or
brown film can be
caused
by
iron deposits
in water
• A special filter in the water supply line is the only way to correct
this problem. Contact a water softener company.
White film on inside
surface—hard water
minerals
• GE recommends
Jet-Dry
® or
Cascade Crystal Clear^
to help
prevent hard water mineral deposits from forming.
• Run dishwasher w'rth citric acid to remove mineral deposits. Citric
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add (Part number: WD35X151) can be ordered through GE Parts.
See back cover for ordering information.
13