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Function & soft key features call handling – Avaya IP OFFICE 5410 User Manual

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Function & Soft Key Features

Call Handling

How to
allocate
Amin or
Admin1
Features
to function
keys

For a complete listing of all IP Office system features and
facilities available to you and how to use them, refer to
the IP Office 5420 + EU24 User’s Guide or the IP Office
5410 User’s Guide respectively. These are available from
your reseller and from: support.avaya.com

How to
Answer a
Call

How to
Make a
Call

Your 5420/5410 Telephone has a two-way built-in
Speakerphone which allows you to make and answer calls
without lifting your handset. Alternatively, you can use a

!

Lift the handset.
Or

!

Press

Speaker

Use q or p to change the volume.

Or

!

Press the Call Appearance button with the blinking bell

icon. Use q or p to change the volume.
If the Call Appearance button with the blinking bell icon is
not displayed, press

Exit.

Or

!

If you are using a headset, pres

the Call Appearance button with the blinking bell icon

1. Simply dial the number. For outside calls, remember to

dial the outside line access code (usually 9).

2. Use q or p to change the volume.
3. When the call is answered, either speak or pick up the

handset and speak.

4. If the call is not answered, clear the call by pressing either

Drop

or

Speaker.

!

Press

Redial and select from the displayed numbers.

Or

!

Press Log and select from Missed, InsAns or Outgoing.
Use t or u to cycle through the pages.

!

outside line access code

(usually 9)

Or

!

Press SpDial to access your personal Speed Dial List

the t or u buttons

!

When

headset. To activate the headset and switch off the handset,
press

Headset. The lamp beside the button is illuminated

when headset working.

s

Headset and then

.

Press the key next to the required entry and then Call.

!

If the number shown is external but doesn't include the

prefix

, go off-hook, dial

the prefix and then press Call.

Either use

to display different pages of

speed dials or key the first letter of the required name to
jump to the page with a matching entry.

you locate the entry you want to call, press the key

next to the entry.

Manually

Automatically:

1. Press Admin or Admin1.
2.

3. When the required function is shown, press the key next to

it’s name.

4. If the function requires some data to be entered, [ is shown

at the bottom of the display. Enter the data using the
telephone keypad.

5. The upper part of the display shows the functions currently

assigned to each key.

6. Press the function key against which you wish to program

the new function.
CAUTION: Do not select a function key used for Admin or

Admin1. Replacing these will lock the phone
for further programming until reset through the
telephone system by your System
Administrator.

7. If the function key is not already used, the display shows

BUTTON PROGRAMMED!

!

Press

Exit to end programming

Or

!

Press Cont to continue programming other functions.

8. If the function key already been allocated a programmed

function, the display shows FEATURE ON BUTTON.

!

Press Repla to replace existing function with the new
one. The display shows BUTTON PROGRAMMED!

!

Press Keep to keep the existing function and forget the
new one.

!

Press Delete to delete the existing function and new one.

Use the t or u buttons to cycle through the pages.

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