Whirlpool EV190E - Manual (Page 11)

If you need service or assistance, >ve suggest
you follow these four steps:
1. Before calling for assistance...
Performance problems often result from little things
vou can find and fix yourself wifhouf fools of any kind
If electricity goes off;
Learn how lor>9 power wii' be off by calling the
cower companv
• If service's to t e interrupted 2d hours or less, keep
freezer closed Most food wb stay frozen
• If ser'zice о to r.e interrupted longer ‘han 24 hours
do this
1. Pemove all .mtrozen food and store r' a frozen
food locker OR...
2. Place 2 lbs, (0.9 kg) of dry ice in freezer for every
cu. ft, of freezer space. This will keep frozen foods
for 2 to 4 days. Wear gloves to protect your hands
from dry ice burns,
3. h neither focuj -ocker storage or dry ce is avat
able, use or ran perishable food at once
• The ength of tir'se food will stay dozer' depends on
several factors r or instance' a full freezer w NI reman'
cold longer th'.ri"' a freezer partially filled And a
freezer full of -neat will stay cold longer than a
freezer fmed wun baked goods Also if the food stii
contains ice сг'/stals, it may be safely refrozen, al­
though the qua.itv and flavor may be affected bse
this food as socrn as converneht If the cohdition of
the food IS рос • 'Or s m any way questionable, it о
wise to 'dispose o f ' t
If freezer sfops running:
• Check to see ' power cord s pluggecJ into the
outlet
• Check fuse ЬО'^ o' circuit breaker,
• Check electric company for a power failure
• Be sure Temperature Control is turnea ON
If compressor seems to run too long:
• Check to see that condehser, located on back of
freezer, is free of dust and lint
• On hot summer 'days or if room is hot, compressor wi I
run longer to provide the correct amount of cooling
• If large amounts of unfrozen food have been put
into the freezer, compressor will run longer
• Check to see that there is enough air circulation
space above and in back of the freezer
» FSP is a registered trademark
ol Whiripooi Corporation for
quality parts. Look for this
symboi of quaiity whenever
you need q repiacement part
" for your Whiripooi appiiance.
FSP replacement parts
will tit right and work right, because they are
made to the same exacting specifications
used to build every new Whirlpool appliance
WhiflDOol
TfC^-CA/^f
FRANCHISED SERVICE
2. If you need assistanee^..
Call Whirlpool COOL-LINE*’service assistance
telephone number. Dial free from;
Continental U.S......................... (800) 253-1301
Michigan.................................... (800) 632-2243
Alaska & Hawaii ....................... (800) 253-1121
and talk with one of our framed Consulfanfs The
Consulfant oan instrucf you in how to obtain satisfac­
tory operation from your appliance or, if service is
necessary, recommend a qualified service company
n your area
3. If you need service*...
Whirlpool has a na­
tionwide network of
franchised TECH-CARE®
Service Companies
TECH-CARE service
technicians are trained
to fulfill the product
warranty and provide
after-warranty service,
anyvzhere in the United
States To locate
TECH-CARE service
in
your
area, call our COOL-LINE
service
assistance telephone number (see Step 2) or
'ook
in
your
telephone directory Yellow Pages under:
APPLIANCES - HOUSEHOLD- ELECTRICAL APPLIANCES-
MAJOR- SERVICE
i
REPAIR MAJOR- REPAIRING & PARTS
OR
WHIRLPOOL APPLIANCES WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE FRANCHISED TECH-CARE SERVICE
SERVICE COMPA MES SERVICE COMPANIES
XYZ SERVICE CO XYZ SERVICE CO
123
Maple........................
999-9999
123 Maple......................... 999-9999
OR
WASHING MACHINES, DRYERS
& IRONERS-SERVICING
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
SERVICE COMPANIES
XYZ SERVICE CO
123 Maple......................... 999-9999
4. If you have a problem*...
Call our COOL-LINE service assistance telephone
number (see Step 2) and talk with one of our
Consultants, or if you prefer, write to,
Mr Stephen E, Upton
Senior Vice President
Whirlpool Corporation
Administrative Center
2000 US-33 North
Benton Horloor, Ml 49022
*lf you must coll or write, please provide: model
number, serial number, dote of purchase, and a
complete description of the problem. This informa­
tion is needed In order to better respond to your
request for assistance.
11