Whirlpool FGP357Y - Manual (Page 23)

I F Y O U N E E D A S S I S T A N C E O R S E R V I C E
PROBLEM POSSIBLE CAUSE SOLUTION
Cooking results The range is not level. Level range. (See Installation
are not what you Instructions.)
expected
The oven temperature seems Adjust the oven temperature control.
too low or too high. (See “Adjusting the oven temperature
control” on page 12.)
The oven was not preheated as
the recipe calls for.
Preheat oven if called for in recipe.
The recipe has never been Use only tested recipes from a reliable
tested or is not from a reliable
source. source.
The pans are not the type or size Refer to a reliable cookbook for recom-
recommended in the recipe. mended pan type and size.
There is not proper air circulation Allow ^ ' A X o 2 inches (4-5 cm) on all
around pan when baking. sides of the pans for air circulation.
There must be a minimum space of 1
inch (2.5 cm).
Flame size does not fit the
cooking utensil being used.
Adjust flame size to fit cooking utensil.
When broiling, you have not
completely closed the broiler
drawer. Completely close broiler drawer.
2. If you need assistance ...
Call our toll-free telephone number. Dial free
from anywhere In the U.S.:
1-800-44-ROPER
(1-800-447-6737)
and talk with one of our trained consultants. The
consultant can instruct you in how to obtain
satisfactory operation from your appliance or, if
service is necessary, recommend a quaiified
service company in your area.
For further information, write to:
Mr. Wiiliam Clark
Consumer Assistance Representative
Roper Brand Appliances
2000 M-63
Benton Harbor, Ml 49022
Please include a daytime phone number in your
correspondence.
3. If you need service ...
Contact the dealer from whom you purchased
the appliance or the authorized servicer in your
area. For help finding an authorized servicer in
your area, call our toll-free telephone number in
Step 2.
4. If you are not satisfied with
how the problem was
solved ...
• Contact the Major Appliance Consumer Action
Panel (MACAP). MACAP is a group of inde­
pendent consumer experts that voices con­
sumer views at the highest levels of the major
appliance industry.
• Contact MACAP only when the dealer,
authorized servicer and Roper Brand Appliance
warrantor have failed to resolve your problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
• MACAP will in turn inform us of your action.
23