Before you call for service – Whirlpool FGP210V User Manual
Page 11
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Before You Call For Service
If you are having an operating problem,
check the chart to see what the cause
might be before you call for assistance.
OPERATING PROBLEM
CHECK IF
WHAT TO DO
Nothing operates.
■ The power cord is plugged into a live
circuit with proper voltage.
■ Range is properly connected to gas
supply.
■ Household fuse has blown or circuit
breaker has tripped.
■ Control knob is set in the correct
position.
■ The flow of combustion and/or ventila
tion air to the range is blocked.
■ Plug the power cord into a live circuit
with proper voltage. (See Installation
Instructions.)
■ Contact an authorized Roper serruce
technician to reconnect range to gas
supply. (See Installation Instructions.)
■ Replace fuse or reset circuit breaker.
■ Set control knob correctly, if needed.
■ Remove blockage to airflow to and
around range.
Oven will not operate.
■ Oven Temperature Control is turned to
a temperature setting.
■ Pilot is extinguished on standing pilot
model.
■ Push in and turn Oven Temperature
Control to the desired temperatui e
setting, if needed.
■ Light pilot. (See “Lighting standing
pilots” on page 5.)
Burner fails to light.
■ The power cord is plugged into a live
circuit with proper voltage.
■ Household fuse has blown or circuit
breaker has tripped.
■ Burner ports are clogged.
■ Pilot is extinguished on standing pilot
model.
• Plug the power cord into a live ci rcuit
with proper voltage. (See Installation
Instructions.)
■ Replace fuse or reset circuit breaker.
■ Clean with a straight pin (see pages 7
and 9).
■ Light pilot. (See “Lighting standmg
pilots" on page 5.)
Burner flames are uneven.
■ Burner ports are clogged.
■ Clean with a straight pin (see paijes 7
and 9). If this fails, call an authorr.zed
Roper service technician for service.
Burner flames lift off ports, are
yellow, or are noisy when
turned off.
■ Contact an authorized Roper service
technician to check air/gas mixture.
Burner makes popping noise
when on.
■ Burner is wet from washing.
■ Let dry.
Control knob(s) will not turn.
■ You pushed in knob(s) before trying to
turn.
■ Push in knob(s) before turning to a
setting.
Cooking results are not what
you expected.
■ The range is level.
• The oven temperature seems too high
or too low.
■ The oven was preheated as the recipe
calls for.
■ You are following a tested recipe from
a reliable source.
■ Pans are the type and size called for in
the recipe.
■ When baking, there is proper air
circulation around pans.
■ Flame size fits the cooking utensil
being used.
■ When broiling, you have completely
closed the broiler drawer.
■ Level range. (See Installation
Instructions.)
■ Adjust the Oven Temperature Controi
(See “Adjusting the oven temperature
control" on page 6.)
■ Preheat the oven if called for in tne
recipe.
■ Use only tested recipes from a reliable
source.
■ Refer to a reliable cookbook for
recommended pan types and sizes.
■ Allow H
/2
to 2 inches (4-5 cm) on all
sides of the pans for air circulation.
■ Adjust flame size to fit cooking utens.il.
■ Completely close broiler drawer.
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