Whirlpool RB16OPXL - Manual (Page 13)

If you need service or assistance,
vn attest you foUoiw these fotnr steps:
1
.
Before calling for assistance...
Performance problems often result from
little things you can find and fix yourself with­
out tools of any kind.
If nothing operates:
• Is the oven correctly wired to a live circuit
with the proper voltage? (See Installation
Instructions.)
• Have you checked your home’s main fuses or
circuit breaker box?
If the oven will not operate:
• Is the Oven Selector turned to a setting
(BAKE or BROIL, but not TIMED BAKE)?
• Is the Oven Temperature Control turned to a
temperature setting?
If the self-cleaning cycle will not operate:
• Are the Oven Selector and Oven Tempera­
ture Control set to "CLEAN"?
• Does the Start Time dial show the correct
time of day?
• Is the Stop Time dial set ahead to the time
you want the cleaning cycle to stop?
If cooking results aren’t what you expect:
• Is the oven level?
• Are you using pans recommended In the
Cooking Guide?
• If baking, have you allowed IV 2 Inches to 2
Inches (4-5 cm) on all sides of the pans for
air circulation?
• Does the oven temperature seem too low or
too high? See page 5. "Resetting the oven
temperature control.”
• Have you preheated the oven as the recipe
calls for?
• Are the pans the size called for in the
recipe?
• Are you following a tested recipe from a
reliable source?
See the Cooking Guide for more Informa­
tion on cooking problems and how to solve
them.
2 .
If yoa need assistance
Call the Whirtpool COOL-LINE® service os-
slstanee telephone number Dial free from:
Contlneiital U.S......................... (800)253-1301
Michigan............................. (800)632-2243
Alaska a Hawaii....................(800) 253-1121
and talk with one of our trained Consultants.
The Consultant can instruct you In how to ob­
tain satisfactory operation from your appli­
ance or, If service Is necessary, recommend a
qualified service company In your area.
3
.
If yon need service”
Whirlpool has a
nationwide net­
work of franchised
TECH-CARE*
Ser­
vice Companies.
TECH-CARE service
technicians
are
trained to fulfill the
product warranty
and provide after­
warranty service, anywhere In the United
States. To locate TECH-CARE service in your
area, call our COOL-LINE service assistance
telephone number (see Step 2) or look in your
telephone directory Yellow Pages under;
WW^p2)l
FRANCHISED SERVICE
APPLIANCES—HOUSEHOLD-
MAJOR—SERVICE A REPAIR
WHIRLPOOL APPLIANCES
FRANCHISEO TECH-CARE SERVICE
SERVICE COMPANIES
XYZ SERVICE CO.
123 Maple.................... 999-9999
ELECTRICAL APPLIANCES—
MAJOR—REPAIRING A PARTS
08 WHIRLPOOLAPPLIANCES
FRANCHISEO TECH-CARE SERVICE
SERVICE COMPANIES
XYZ SERVICE CO
123 Maple.................... 999-9999
4
.
OR
WASHING MACHINES, DRYERS
A IRONERS—SERVICING
WHIRLPOOLAPPLIANCES
FRANCHISED TECH-CARE SERVICE
SERVICE COMPANIES
XYZ SERVICE CO.
123 Maple.................. 999-9999
If yon have a problem”
Call our COOL-LINE service assistance teie-
phone number (see Step 2) and taik with one
of our Consuitants, or if you prefer, write to:
Mr. Stephen E. Upton
Senior Vice President
Whirlpooi Corporation
Administrative Center
2000 US-33 North
Benton Harbor, Mi 49022
*lf you must call or write, please provide: modei
number, serial number, date of purchase, and
a complete description of the problem. This
Information Is needed In order to better re­
spond to your request for assistance.
13