Whirlpool EL2020W - Manual (Page 16)

I F Y O U N E E D A S S I S T A N C E O R S E R V I C E
If You Need Assistance
Or Service
This section is designed to help you save the cost of a service call. First we outline possible problems,
their causes and their solutions. However, you may still need assistance or service. When calling our
Consumer Assistance Center for help or calling for senrice, you will need to provide a complete descrip­
tion of the problem, your appliance's complete model and serial numbers and the purchase date. (See
page 2.) This information is needed to respond to your request properly.
1. Before calling for assistance ...
Performance problems often result from little things you can find and fix without tools of any kind. Please
check the chart below for problems you can fix. It could save you the cost of a service call.
PROBLEM POSSIBLE CAUSE SOLUTION
Dryer will not run. Power cord is plugged into a Turn cycle control knob to OFF.
live circuit with proper voltage. Firmly plug cord into electrical outlet.
Check circuit voltage at fuse/circuit
breaker box. Reset controls and
push start button.
Dryer door is closed. Close door firmly.
Start button is pushed firmly. Push start button.
Controls are set in a running or
ON position. Set controls and push start button.
Home’s main fuse has blown Turn cycle control knob to OFF.
or circuit breaker has tripped. Replace fuse with a time-delay fuse
Also check if a time-delay fuse of the correct capacity. Reset circuit
or circuit breaker has been breaker. Reset controls and push
used. start button.
Dryer will not heat Cycle control knob or tempera- Reset cycle control knob or tempera-
ture selector is set on AIR. ture selector to heat setting.
Heat cycle is in its last minutes
(there is no heat during that
time).
Wait for cycle to finish.
Home's main fuse has blown Turn cycle control knob to OFF.
or circuit breaker has tripped. Replace fuse with a time-delayed
Also check if a time-delayed fuse of the correct capacity. Reset
fuse or circuit breaker has circuit breaker. Reset controls and
been used. push start button.
The circuit supplying an electric dryer
uses 2 breakers or 2 fuses. If one
breaker has tripped or one fuse has
blown, the dryer may run, but not
heat.
Gas shutoff valves are open Turn cycle control knob to OFF.
both on dryer and on supply Open gas valves. Wait 5 minutes.
line. Reset controls and push start button.
Drying time too Lint screen is clean. Clean lint screen. See instructions on
long. page 9.
See “Slow drying" section of table,
page 14, for additional information.
Exhaust duct or outside
exhaust hood is clogged.
Clean if needed.
16