Whirlpool SM988PES - Manual (Page 41)

If you need service or assistance,
we suggest you follow these five steps:
1. Before calling for
assistance...
Performance problems often result
from little things you can find and fix
yourself without tools of any kind.
If nothing operates:
• Is the power supply cord plugged
Into a live circuit with the proper
voltage?
• Have you checked your home's
main fuse or circuit breaker box?
• Have you checked the electric
company for a power failure?
If the microwave oven wiii not run:
• Is the oven being used as a timer?
• If the Temperature probe is being
used, is it plugged tightly Into Its
socket?
• Is the door firmly closed and
latched?
• Did you touch START?
• Did you follow the directions
exactly?
If the microwave cooking times
seem too iong:
• Is the electric supply to your home
low or lower than normal? Your
electric company can tell you if the
line voltage is low.
• Is the Cook Power at the recom­
mended setting?
• Are you allowing for more time
when cooking more food at one
time?
if the dlspiay shows a time counting
down but the oven is not cooking:
• Is the Minute Timer in use?
• Is the oven door closed
completely?
• Is the oven in standing time
between QUICK DEFROST and
COOK CYCLE 1 (See page 23.)
if you do not hear a Programming
Tone (page 8):
• Is the command correct?
• Has the tone been cancelled?
if the tan seems to be running
siowerthanusuai:
• Has the oven been stored in a cold
area? The fan will run slower until
the oven warms up to normal room
temperature.
if there has been a power interrup­
tion, the Dispiay wiii show 88:88.
Reset the ciock (page 9).
if the microwave oven turns off too
soon or not soon enough when
using the probe:
• Is at least Vs of the probe in the
food?
• Is the probe tip in the center of the
food?
• Is the probe touching bone or fat?
• Have you allowed roasts to stand
for a few minutes after cooking?
• Is the probe plugged tightly into its
socket?
• Is Cook Power set correctly?
• Is the Probe Temperature set
correctly?
2. If you need
assistance*...
Caii Whiripooi COOL-LiNE® serv­
ice assistance teiephone number.
Diai free from anywhere in the U.S.:
1-800-253-1301
and talk with one of our trained Con­
sultants. The Consultants can instruct
you in how to obtain satisfactory
operation from your appliance, or if
senrice is necessary, recommend a
qualified sen/ice company in your
area.
41