Whirlpool DP1098XR Series - Manual (Page 15)

If you need service or assistance, we suggest
you follow these four steps;
3. If you need service*... !• Before calling for assistance...
Performance problems often result from little
things you can find and fix yourself without tools
of any kind.
If your dishwasher will not run, or stops during
a cycle:
• Is the door tightly closed and securely
latched?
• Has the cycle been correctly set (and the
Control Knob pulled out)?
• Is the water turned on?
• Have you checked your home's main fuses or
circuit breaker box?
• Is the power supply cord plugged into a live
circuit with the proper voltage (portable
models)?
• If the motor has stopped because of an over­
load, it will automatically reset itself within a
few minutes. If the motor does not start, call for
service.
If water remains in the dishwasher:
• Has the cycle completed?
• A small amount of remaining water is normal.
• Is drain air gap clogged?
It detergent remains in the covered detergent
cup:
• Is the bottom rack in backwards? (The rack
bumpers should be at the front.)
• Is the d ishwasher detergent fresh a nd d ry with­
out lumps?
• Is the cycle completed?
2. U you need assistance*...
Caii Whirlpooi COOL-LINE® service as­
sistance telephone number. Dial free from:
Continental U.S..................... (800) 253-1301
Michigan............................... (800) 632-2243
Alaska & Hawaii ................... (800) 253-1121
and talk with one of our trained Consultants. The
Consultant can instruct you in how to obtain sat­
isfactory operation from your appliance or, if
service is necessary, recommend a qualified
service company in your area.
Whirlpool
Whirlpool has a
nationwide net­
work of franchised
TECH-CARE® Serv­
ice Companies.
TECH-CARE service
technicians
are
trained to fulfill the
product warranty
and provide after­
warranty
service,
anywhere in the United States. To locate TECH-
CARE service in your area, call our COOL-LINE
service assistance telephone number (see Step
2) or look in your telephone directory Yellow
Pages under:
rfC^-CA/ef
FRANCHISED SERVICE
APPLIANCES - HOUSEHOLD-
MAJOR - SERVICE & REPAIR
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
SERVICE COMPAMES
XYZ SERVICE CO
123 MAPLE . 999-9999
OR
ELECTRICAL APPLIANCES-
MAJOR - REPAIRING & PARTS
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
SERVICE COMPA-MES
XYZ SERVICE CO
OR
WASHING MACHINES, DRYERS
& IRONERS-SERVICING
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
SER VICE COAfPAMES
XYZ SERVICE CO
123 MAPLE 999-9999
4, If you have a problem*...
Call our COOL-LINE service assistance teie-
phone number (see Step 2) and taik with one of
our Consuitants, or if you prefer, write to:
Mr. Robert Stanley
Division Vice President
Whirlpool Corporation
2000 US-33, North
Benton Harbor, Ml 49022
*lf you must call or write, please provide: model
number, serial number, date of purchase, and a
complete description of the problem. This infor­
mation is needed in order to better respond to
your request for assistance.
FSP is a registered trademark
ot Whirlpool Corporation for
quality parts. Look tor this
symbol of quality whenever
you need a replacement part
® for your Whirlpool appliance.
FSP replacement parts
will fit right and work right, because they are
mode to the same exacting specifications
used to build every new Whirlpool appliance.
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