Common ice maker problems – Whirlpool RT18HD User Manual

Page 14

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U S I N G Y O U R R E F R I G E R A T O R

Common ice maker problems

PROBLEM

CAUSE

SOLUTION

Ice crescents

• This is normal

• They break apart easily.

attached at

• Shake ice bin occasionally to keep cubes

corners

separated.

Ice maker

• ON/OFF lever in the

• Move ON/OFF lever to the ON (down)

won’t

OFF (up) position

position.

make ice

• Freezer not cold

• Ice maker will not operate until freezer is

enough

cold enough to make ice. This could take
overnight.

Off-taste or

• Ice attracts airtxsrne

• Dump old ice and make a new supply.

odor in ice

odors; old ice

Store excess ice in a covered container.

• Poor water quality

• Water containing minerals (such as sulfur)

may require a filter. Try to avoid softened
water supplies.

• Foods not properly

wrapped

• Wrap food properly. See pages 20 and 21.

• Ice bin and freezer

• Clean freezer and ice bin. See cleaning

need cleaning

chart on pages 17 and 18.

• Plumbing to ice maker

• Follow Installation Instructions for proper

ice maker water supply hookup. (See

back of refrigerator cabinet.) Try to avoid
softened water supply.

• New ice maker

• First few batches of ice from a new ice

maker may have an off-taste. Dump ice
and make a new supply.