Before calling for assistance, If you need assistance, If you need service – Whirlpool LA3800XM User Manual
Page 11: If you have a problem
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If you need service or assistance, we suggest
you follow these four steps:
1. Before calling for assistance.
Performance problems often re
sult from little things you can find
and fix yourself without tools of any
kind.
IF YOUR WASHER DOES NOT FILL;
• Is the power supply cord
plugged In?
• Are both water faucets open?
• Are fuses blown or circuit-breaker
tripped?
• Are the water supply hoses
kinked?
• Is the Cycle Control Knob set and
pulled out?
IF YOUR WASHER DOES NOT SPIN:
• Is the lid closed?
• Is the power supply cord
plugged In?
• Is a tuse blown or circuit-breaker
tripped?
IF WASHER FILLS AND DRAINS
WITHOUT RUNNING;
• Make sure thatthe Cycle Control
Knob Is pointing to a number In
the cycle.
MAKE SURE THE DRAIN HOSE IS
HIGHER THAN THE WATER LEVEL IN
THE WASHER. IF IT ISN’T...
• The washer may seem to be
draining during wash and rinse
cycles.
• Water can siphon out. (See "In
stallation Instructions”)
2. If you need assistance*...
Call Whirlpool COOL-LINE" serv
ice
assistance
teiephone
number.
Dial free from:
Continental U.S. .(800)253-1301
Michigan .................(800)632-2243
Aiaska & Hawaii (800) 253-1121
and talk with one of our trained Con
sultants. The Consultant can Instruct
you in howto obtain satistactory op
eration trom your appliance or, if
service is necessary, recommend a
qualified
service
company
in
your
area.
r£C//-CA/?£
FRANCHISED SERVICE
3. If you need service*...
Whirlpool
has
a nationwide net-
"j work of franchised
TECH-CARE" Serv
ice
Companies.
J TECH-CARE serv
ice fechnicians are trained to fulfill
the
product
warranty
and
provide
after-warranty
service,anywhere
in
the United States. To locate TECH-
CARE service in your area, call our
COOL-LINE service assistance tele
phone number (see Step 2) or look in
your
telephone
directory
Yellow
Pages under:
APPLIANCES - HOUSEHOLD- ELECTRICAL APPLIANCES-
MAJOR - SERVICE & REPAIR MAJOR - REPAIRING & PARTS
OR
W H I R L P O O L A P P L I A ^ C E S
W H I R L P O O L A P P L I A N C E S
F R A N C H I S E D T E C
h
C A R E S E R V I C E F R A N C H I S E D T E C H - C A R E S E R V I C E
S t : R V I ( R i O M P A M R S
X Y Z S E R V I C E C O
123 Maple...................... 999-9999
S P H V I C P C O M P A M R S
X Y Z S E R V I C E C O
123 Maple.................... 999-9999
OR
W H I R L P O O L A P P L I A N C E S
F R A N C H I S E D T E C H - C A R E S E R V I C E
X Y Z S E R V i C E C O
SPHV!( P
(TAViPA.V/A.s
123 Maple...................... 999-9999
4. If you have a problem*...
Call our COOL-LINE service as
sistance
telephone
number
(see
Step 2) and talk with one of our Con-
sultanfs, or if you prefer, wrife to:
Mr. Guy Turner, Vice President
Whirlpool Corporation
Administrative Center
2000 US-33 North
Benton Harbor, Ml 49022
’It you must call or write, please pro
vide: model number, serial number,
date ot purchase, and a complete
description ot the problem. This in
formation is needed in order to bet
ter
respond
to
your
request
tor
ossistance.
A
FSP Is a registered trademark
of Whirlpool Corporation for
quality parts. Look for this
symbol of quality whenever
you need a replacement part
for your Whirlpool appliance
FSP replacement parts
will fit right and work right, because they are
made to the same exacting specifications
used to build every new Whirlpool appliance
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