Before calling for asisistance, If you need assistance, If you need service – Whirlpool LASOOXP User Manual
Page 11: If you have a problem
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If you need service or assistance, we suggest
you follow these four steps:
1. Before calling for asisistance...
Performance problems often re
sult from little things you can find
and fix yourselfwifhouttools of any
kind
IF YOUR WASHER DOES NOT FILL;
• Is the power supply cord
plugged in'’
• Are both water faucets open’’
• Are fuses blown or circuíf-breaker
tripped'’
• Are the water supply hoses
kinked'’
• Is the Cycle Control Knob set and
pulled out’
IF YOUR WASHER DOES NOT SPIN:
• Is the lid closed?
• Is the power supply cord
plugged in'’
• Is a fuse blown or circuit-breaker
tripped'’
IF YOUR WASHER STOPS DURING
THE PERMANENT PRESS CYCLE:
• Remember, the washer will stop
for about 1’
2
minutes after the
partial drain during the cool
down period in this cycle.
IF WASHER FILLS AND DRAINS
WITHOUT RUNNING:
• Make sure thatthe Cycle Control
Knob is pointing to a number In
the cycle
MAKE SURE THE DRAIN HOSE IS
HIGHER THAN THE WATER LEVEL IN
THE WASHER. IF IT ISN’T...
• The washer may seem to be
draining during wash and rinse
cycles,
• Water can siphon out. (See In
stallation Instructions'!
2. If you need assistance.
Call Whirlpool COOL-LINE serv
ice assistance telephone number.
Dial free from:
Continental U.S. .(800)253-1301
Michigan ...............(800)632-2243
Alaska & Hawaii (800) 253-1121
and talk with one of our trained Con
sultants, The Consultant can Instruct
rfC//-CA/?£
FRANCHISED SERVICE
you In how to obtain satisfactory op
eration from your appliance or, if
service is necessary, recommend a
qualified service company in your
area,
3. If you need service*...
Whirlpool has
a nationwide net
work of franchised
TECH-CARE Serv
ice
Companies.
TECH-CARE serv
ice technicians are trained to fulfill
the product warranty and provide
after-warranty
service.anywhere
in
the United States, To locate TECH-
CARE service in your area, call our
COOL-LINE service assistance tele
phone number (see Step 2) or look in
your
telephone
directory
Yellow
Pages under
a p p l i a n c e s
h o u s e h o l d
E L E C T R I C A L A P P L I A N C E S
M A J O R S E R V I C E 4
R E P A I R
M A J O R R E P A I R I N G 4
P A R T S
O R
AH
..
AhiP. Pi''. 1 APPLiANi.ES
' p J N O - i S T r ;
L A R i S [ P V ' ( . L
• P A N C ' r i s f f ) ' c C
h
• J A f l f S E ° V i C E
\ ' h t . I
V//- -
r.
99
UL
si H V I i > (
M h
s
.TMapi'e’ '
999 9999
O R
4. If you have a problem ...
Call our COOL-LINE service as
sistance
telephone
number
(see
Step 2) and talk with one of our Con
sultants, or if you prefer, write to:
Mr. Robert F. Gunts, Vice President
Whirlpool Corporation
Administrative Center
2000 US-33, North
Benton Harbor, Ml 49022
If you must call or write, please pro
vide: model numPer, serial number,
date of purchase, and a complete
description of the problem. This in
formation is needed in order to bet
ter respond to your request for
assistance.
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