Whirlpool LA5380XM - Manual (Page 11)

If you need service or assistance, we suggest
you follow these four steps:
1. Before calling for assistance.
Performance problems often re­
sult from little things you can find
and fix yourself without tools of any
kind.
IF YOUR WASHER DOES NOT FILL:
• Is the power supply cord
plugged in?
• Are both water faucets open?
• Are fuses blown or circuit-breaker
tripped?
• Are the water supply hoses
kinked?
• Is the Cycle Control Knob set and
pulled out?
IF YOUR WASHER DOES NOT SPIN:
• Is the lid closed?
• Is the power supply cord
plugged in?
• Is a fuse blown or circuit-breaker
tripped?
IF YOUR WASHER STOPS DURING
THE PERMANENT PRESS CYCLE:
• Remember,the washer willstop
for about 1 V 2 minutes afterthe
partial drain during the cool­
down period in this cycle.
IF WASHER FILLS AND DRAINS
WITHOUT RUNNING:
• Make sure that the Cycle Control
Knob is pointing to a number in
the cycle.
MAKE SURE THE DRAIN HOSE IS
HIGHER THAN THE WATER LEVEL IN
THE WASHER. IF IT ISN’T...
• The washer may seem to be
draining during wash and rinse
cycles.
• Water can siphon out. (See "In­
stallation Instructions.”)
2. If you need assistance*...
Call Whirlpool COOL-LINE" serv­
ice assistance telephone number.
Dial tree trom:
Continental U.S. . (800) 253-1301
Michigan ............. (800)632-2243
Alaska & Hawaii (800) 253-1121
and talk with one of our trained Con­
sultants. The Consultant can instruct
you in howto obtain satisfactory op­
eration from your appliance or, if
service is necessary, recommend a
qualified service company in your
area.
3. If you need service*...
Whirlpool has
a nationwide net­
work of franchised
TECH-CARE” Serv­
ice
Companies.
TECH-CARE serv­
ice technicians are trained to fulfill
the product warranty and provide
atter-warranty service,anywhere in
the United States. To locate TECH-
CARE service in your area, call our
COOL-LINE service assistance tele­
phone number (see Step 2) or look in
your
telephone directory Yellow
Pages under:
APPLIANCES- HOUSEHOLD- ELECTRICAL APPLIANCES-
MAJOR - SERVICE 8 REPAIR MAJOR- REPAIRING & PARTS
OR
WHIRLPOOL APPLIANCES WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARf SERVICE FRANCHISED TECH CARE SERVICE
SENVK /■;c<)UP-\ v/i.-.s-
XVZSERVICECO
Maple................ 999-9999
sh:RV/ch:cn\fPA\n:s
XVZSERVICECO
123 Maple................. 999-9999
OR
WASHING MACHINES. DRYERS
& IRONERS- SERVICING
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
123 Maple................. 999-9999
4. If you have a problem*...
Call our COOL-LINE service as-
sistonce telephone number (see
Step 2) and talk with one of our Con­
sultants, or if you prefer, write to:
Mr. Guy Turner, Vice President
Whirlpool Corporation
Administrative Center
2000 US-33 North
Benton Harbor, Ml 49022
*lf you must call or write, please pro­
vide: model number, serial number,
date of purchase, and a complete
description of the problem. This in­
formation is needed in order to bet­
ter respond to your request tor
assistance.
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