Whirlpool 3366860 - Manual (Page 20)

Requesting Assistance or
Service
Before calling for assistance or service, please check “Troubleshooting" on pages 18-19. It
may save you the cost of a service call. If you still need help, follow the instructions below.
1. If you need assistance'*
In the U.S.A., call our toll-free
number
1-800-44-ROPER
1-800^47-6737
and talk with one of our trained
consultants. The consultant can instruct you
in how to obtain satisfactory operation from
your appliance or, if service is necessary,
recommend a qualified service company in
your area.
If you prefer, write to:
Mr. William Clark
Consumer Assistance Representative
Whirlpool Corporation
2000 North M-63
Benton Harbor, Ml 49022-2692
Please include a daytime phone number in
your corresponderK:e.
2. If you need service*
Contact the dealer from whom
you purchased the appliance or
the authorized servicer in your
area. For help finding an autho­
rized servicer in your area, call
SERVICE
our toll-free telephone number in Step 1.
*When asking for help or service:
Please provide a detailed description of
the problem, your appliance’s complete
rTKxJel and serial numbers, and the pur­
chase date. (See page 2.) This information
will help us respond properly to your
request.
3. If you need FSP*
replacement parts ...
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this
synribol of quality whenever you need a
replacement part for your Roper* appliance.
FSP replacement parts will fit right arvJ work
right, because they are made to the same
exacting specifications used to build every
new Roper appliance.
To kx^te FSP replacement parts in your
area, refer to Step 2 or call our toll-free
number in Step 1.
4. If you are not satisfied
with how the problem
was solved ...
• Contact the Major Appliance Consumer
Action Panel (MACAP). MACAP is a group
of independent consumer experts that
voices consumer views at the highest
levels of the major appliance industry.
• Contact MACAP only when the dealer,
authorized servicer, and Whirlpool have
failed to resolve your problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
• MACAP will in turn inform us of your
action.
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