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Whirlpool FGS387Y User Manual

Page 28

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I F Y O U N E E D A S S I S T A N C E O R S E R V I C E

PROBLEM

POSSIBLE CAUSE

SOLUTION

Burner flames lift

Contact an authorized Roper service

off ports, are

technician to check air/gas mixture.

yellow, or are

noisy when

turned off

Burner makes

Burner is wet from washing.

Let dry.

popping noise
when on

Control knob(s)

You are not pushing in before

Push control knob(s) in before turning to a

will not turn

turning.

setting.

Self-Cleaning

The Oven Selector and Oven

Set both the Oven Selector and Oven

cycle will not

Temperature Control are not set

Temperature Control to CLEAN.

operate

to CLEAN.

The range clock does not show

Reset clock to show the correct time of

the correct time of day.

day. (See page 11.)

The Lock Lever is not in the
CLEAN position-all the way to
the right.

Move Lock Lever all the way to the right.

The Start Time Dial does not

Reset the Start Time Knob to show the

show the correct time of day or

correct time of day. Pull knob out all the

the knob is not all the way out.

way.

The Stop Time Dial is not set

See Step 3 in “Setting the controls” on

ahead to the time you want the
cleaning cycle to stop.

page 20 for proper setting instructions.

Cooking results

The range is not level.

Level range. (See Installation Instruc-

are not what you

tions.)

expected

The oven temperature seems too

Adjust the oven temperature control. (See

low or too high.

“Adjusting the oven temperature control”
on page 13.)

The oven was not preheated as
the recipe calls for.

Preheat oven if called for in recipe.

The recipe has never been

Use only tested recipes from a reliable

tested or is not from a reliable
source.

source.

The pans are not the type or size

Refer to a reliable cookbook for recom-

recommended in the recipe.

mended pan type and size.

There is not proper air circulation

Allow 1 Vz to 2 inches (4-5 cm) on all sides

around pan when baking.

of the pans for air circulation. There must
be a minimum space of 1 inch (2.5 cm).

Flame size does not fit the

cooking utensil being used.

Adjust flame size to fit cooking utensil.

When broiling, you have not
completely closed the oven door.

Completely close oven door.

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