Whirlpool LA54OOXP - Manual (Page 11)

If you need service or assistance, we suggest
you follow these four steps:
1. Before calling for
a§sistance...
Performance problems often re­
sult from little things you can find
and fix yourself withouttools of any
kind.
IF YOUR WASHER DOES NOT FILL:
• Is the power supply cord
plugged in'i’
• Are both water faucets open'i’
• Are fuses blown or circuit-breaker
tripped?
• Are the water supply hoses
kinked'i’
• Is the Cycle Control Knob set and
pulled out'i’
IF YOUR WASHER DOES NOT SPIN:
• Is the lid closed?
• Is the power supply cord
plugged in?
• Is a fuse blown or circu it-breaker
tripped?
IF YOUR WASHER STOPS
DURING A CYCLE:
• Remember, the washer pauses
briefly at different times in each
cycle. These pauses are normal.
IF WASHER FILLS AND DRAINS
WITHOUT RUNNING:
• Make sure that the Cycle Control
Knob is pointing to a number in
the cycie.
MAKE SURE THE DRAIN HOSE IS
HIGHER THAN THE WATER LEVEL IN
THE WASHER. IF IT ISN’T...
• The washer may seem to be
draining during wash and rinse
cycles.
• Water can siphon out. (See "In­
stallation Instructions.")
2. If you need assistance*...
Call Whirlpool COOL-LINE' serv­
ice assistance telephone number.
Dial tree trom:
Continental U.S. .(800)253-1301
Michigan ...............(800)632-2243
Alaska & Hawaii (800) 253-1121
and talk with one ot our trained Con­
sultants. The Consultant can instruct
rfc//cA/fie
FRANCHISED SERVICE
you in howto obtain satisfactory op­
eration trom your appliance or, if
service is necessary, recommend a
qualified service company in your
area
3. If you need service*...
Whirlpool has
a nationwide net­
work of franchised
TECH-CARE' Serv­
ice Companies.
TECH-CARE serv­
ice technicians are trained to fulfill
the product warranty and provide
after-warranty service, anywhere in
the United States. To locate TECH-
CARE service in your area, call our
COOL-LINE service assistance tele­
phone number (see Step 2) or look in
your
telephone directory Yellow
Pages under;
APPLIANCES -HOUSEHOLD ELECTRICAL APPLIANCES
MAJOR - SERVICE A REPAIR MAJOR REPAIRING A PARTS OR
whirlpool APPLIANCES WHIRLPOOL APPLIANCES
FRANCHISED TECH CARE SERVICE FRANCH i SEO lECH CARE SERVICE
SLRMCFA (>^PA\lt:S
XYZ SERVICE CO
i?3 Maple....................... 999-9999
S F R V H y ( O M P A M F S
X Y l SERVICE CO
i?3 Maple..................... 999-9999
OR
WASHING MACHINES DRYERS
A IRONERS SERVICING
WHIRLPOOL appliances
FRANCHISEO TECH CARE SERVICE
S F R V K F ( < ) * > f P A M F S
xvz SERVICE CO
'23 Maple . . . . . 599 9 Q Q 9
4. If you have a problem*...
Call our COOL-LINE service as­
sistance telephone number (see
Step 2) and talk with one of our Con­
sultants, or if you prefer, write to:
Mr. Robert F. Gunts, Vice President
Whirlpool Corporation
Administrative Center
2000 US-33, North
Benton Harbor, Ml 49022
If you must call or write, please pro­
vide: model number, serial number,
date of purchase, and a complete
description of the problem. This in­
formation is needed in order to bet­
ter respond to your request for
assistance.