Before you call for service – Whirlpool CEX215V User Manual
Page 7
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PART
WHAT TO USE
HOW TO CLEAN
Trim rings
Stainless steel cleaner or Cook Top
Polishing Creme (Part No. 814009)'
■ Before cleaning, make sure the
cooktop and the surface units are
cool.
■ Follow directions provided with
cleaner or polishing creme.
NOTE: Yellowing of trim rings is
normal from heat of the surface units
and pans.
*See page 5 for ordering information.
Grill, griddle and cover
Warm, soapy water and a soft cloth;
plastic scouring pad.
■ Clean after each use.
• Wash, rinse and dry well.
■ Do not use metal scouring pads or
harsh cleansers.
■ Use plastic scouring pad for cooked-
on food.
Control knobs
Warm, soapy water and soft cloth.
■ Wash, rinse and dry well.
■ Do not soak.
Control panel and trim
Warm, soapy water or spray glass
cleaner, and a soft cloth.
■ Wash, rinse and dry well.
■ Follow directions provided with
cleaner.
Before You Call For Service
If you are having an operating problem,
check the chart to see what the cause
might be before you call for assistance.
OPERATING PROBLEM
CHECK IF
WHAT TO DO
Nothing operates.
■ Cooktop is properly connected to a live
circuit with the proper voltage.
■ Contact qualified service technician
to reconnect cooktop to electrical
supply. (See Installation
Instructions.)
■ Fuse has blown or circuit breaker has
tripped.
■ Replace fuse or reset circuit breaker.
Surface units will not operate.
■ Cooktop is connected to electrical
power.
■ Contact qualified service technician to
reconnect cooktop to electrical supply.
(See Installation Instructions.)
■ Fuse has blown or circuit breaker has
tripped.
■ Replace fuse or reset circuit breaker.
Control knob(s) will not turn.
■ You pushed in knob(s) before trying to
turn.
■ Push in knob(s) before turning.
Food sticks to grill or griddle.
■ Grill/griddle surface is scratched.
■ Use only correct cooking and
cleaning utensils that will not
damage grill/griddle surface.
■ Grill/griddle surface is seasoned.
■ Season grill/griddle surface, if
needed. (See page 4 for additional
grill/griddle cooking tips.)
Cooking results aren't what you
expected.
■ Pans are the size called for in the
recipe.
■ Use correct-size pans.
■ You are following a tested recipe from
a reliable source.
■ Modify recipe or find a new recipe.
• The cooking utensils have smooth, flat
bottoms and fit the surface units.
■ Use cooking utensils with smooth,
flat bottoms.
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