Boekel Scientific 290300-2 Hot Tubs - Manual (Page 9)

N2400260, August 2011, Rev 3 Hot Tub Operators
Manual
9
6. Warranty and Service
a. Warranty
When used in laboratory conditions and according these operating instructions
Boekel warrants this product to be free of defective parts, material and
workmanship for a period of two years from the date of shipment. The
liability of Boekel Scientific for any defective equipment during the warranty
period shall be limited to the repair of defective equipment or replacement
thereof without charge for parts or labor.
b. Service
A Boekel Scientific Returned Material Authorization (RMA) number provided
by Boekel Scientific is required before any Boekel products are returned for
any reason. Contact Boekel Customer Service at 1-800-336-6929 extension 5.
A Decontamination Certificate must be completed, signed by the user, and
returned to Boekel Scientific prior to receiving the RMA number. Please be
sure to mark the outside of the returned goods package with this RMA number
to ensure prompt handling.
Boekel Scientific
855 Pennsylvania Blvd.
Feasterville, PA 18053
Phone: (215) 396-8200 or (800) 336-6929
Fax: (215) 396-8264
Email:
[email protected]