Warranty and service – Boekel Scientific 270340 Microplate Shaker User Manual
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6. Warranty and Service
6.1
Warranty
When used in laboratory conditions and according to these operating instructions Boekel
Scientific warrants this product to be free of defective parts, material and workmanship for
a period of two years from the date of shipment. The liability of Boekel Scientific for any
defective equipment during the warranty period shall be limited to the repair of such
equipment or replacement thereof without charge for parts or labor.
6.2
Service
A Boekel Scientific Return Material Authorization (RMA) number provided by Boekel
Scientific is required before any Boekel products are returned for any reason. Contact
Boekel Customer Service at 1-800-336-6929 Extension 5. A Decontamination Certificate
must be completed, signed by the user, and returned to Boekel Scientific prior to
receiving the RMA number. Please be sure to mark the outside of the returned goods
package with this RMA number to ensure prompt handling.
Boekel Scientific
855 Pennsylvania Blvd.
Feasterville, PA 19053
PHONE: (215) 396-8200 Ext. 5 or (800) 336-6929
FAX: (215) 396-8264
E-mail: [email protected]
N2400301, July 2012, Rev. 2
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270300 & 270340
Operating Instructions