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Warranty and service, 1 warranty, 2 service – Boekel Scientific 270600 HC Thermal Mixer User Manual

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N2400307, Rev. 1, 08/10

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6. Warranty and Service



6.1

Warranty

When used in laboratory conditions and according to these operating instructions
Boekel warrants this product to be free of defective parts, materials and workmanship
for a period of two years from the date of shipment. The liability of Boekel Scientific for
any defective equipment during the warranty period shall be limited to the repair of
defective equipment or replacement thereof without charge for parts or labor.

6.2

Service

A Boekel Scientific Returned Material Authorization (RMA) number provided by Boekel
Scientific is required before any Boekel products are returned for any reason. Contact
Boekel Customer Service at 1-800-336-6929 Extension 5. A Decontamination Certificate
must be completed, signed by the user, and returned to Boekel Scientific prior to
receiving the RMA number. Please be sure to mark the outside of the returned goods
package with this RMA number to ensure prompt handling.



Boekel Scientific
855 Pennsylvania Blvd.
Feasterville, PA 19053
PHONE: (215) 396-8200 or (800) 336-6929
FAX: (215) 396-8264

Email: [email protected]