Service, Warranty statement for europe – AOC A2472PWH User Manual
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SERVICE
WARRANTY STATEMENT FOR EUROPE
EU WARRANTY FOR AOC MONITORS
LIMITED THREE-YEAR WARRANTY*
For AOC LCD Monitors sold within Europe, AOC International (Europe) B.V. warrants this product 
to be free from defects in material and workmanship for a period of Three (3) years after the 
original date of consumer purchase. During this period, AOC International (Europe) B.V. will, at its 
option, either repair the defective product with new or rebuilt parts, or replace it with a new or 
rebuilt product at no charge except as *stated below. In the absent of the proof of purchase, the 
warranty will start 3 months after the date of manufacturing indicated on the product. 
If the product appears to be defective, please contact your local dealer or refer to the service and 
support section on www.aoc-europe.com for warranty instructions. Deliver the product freight 
pre-paid, along with the dated proof of purchase, to the AOC Certified or Authorized Service 
Center under the following condition: 
• Make sure the LCD Monitor is packed in a proper carton box (AOC prefers the original
carton box to protects your monitor well enough during transport).
•	 Put the RMA number on the address label 
•	 Put the RMA number on the shipping carton
AOC International (Europe) B.V. is not responsible for any damaged during transport due to 
improper packing. AOC International (Europe) B.V. will pay the return shipping charges within 
one of the countries specified within this warranty statement. AOC International (Europe) B.V. is 
not responsible for any costs associated with the transportation of product across international 
borders. This includes the international border within the European Union. If the LCD Monitor is 
not available for collection when the currier attends, you will be charged a collection fee. 
* This limited warranty does not cover any losses or damages that occur as a result of:
•	 Improper installation or maintenance 
•	 Misuse
•	 Neglect
•	 Any cause other than ordinary commercial or industrial application 
•	 Adjustment by non-authorized source 
•	 Repair, modification, or installation of options or parts by anyone other than an AOC Certified 
or Authorized Service Center
•	 Improper environments like humidity and dusts 
•	 Damaged by violence 
•	 Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or 
other irregularities
All AOC LCD Monitors are produced according to the ISO 9241-307 Class 1 pixel policy standards.
