Preface, Related documentation, Training – Kofax Export Connector 1.0.0 User Manual
Page 5: Getting help for kofax products
Kofax Export Connector 1.0.0 for CMIS Administrator's Guide
5
Preface
This guide includes the information you need to successfully install Kofax Export Connector
for CMIS and set it up for use with Kofax Capture or Kofax Express.
Related Documentation
Help for
Kofax Export Connector for CMIS
Provides online assistance for system administrators and operators who are responsible
for configuring the export connector.
Kofax Export Connector for CMIS Release Notes
Includes late-breaking product information that is not included in other documentation.
Training
Kofax offers both classroom and computer-based training that will help you make the most of
your Kofax Capture solution. Visit the Kofax Web site at
for complete details
about the available training options and schedules.
Getting Help for Kofax Products
Kofax regularly updates the Kofax Support site with the latest information about Kofax
products.
To access some resources, you must have a valid Support Agreement with an authorized
Kofax Reseller/Partner or with Kofax directly.
Use the tools that Kofax provides for researching and identifying issues. For example, use the
Kofax Support site to search for answers about messages, keywords, and product issues. To
access the Kofax
.
The Kofax Support page provides:
▪ Product information and release news
Click a product family, select a product, and select a version number.
▪ Downloadable product documentation
Click a product family, select a product, and click Documentation.
▪ Access to product knowledge bases
Click Knowledge Base.
▪ Access to the Kofax Customer Portal (for eligible customers)
Click Account Management and log in.
To optimize your use of the portal, go to the Kofax Customer Portal login page and click
the link to open the Guide to the Kofax Support Portal. This guide describes how to access
the support site, what to do before contacting the support team, how to open a new case or
view an open case, and what information to collect before opening a case.