Acoustica Pianissimo User Manual
Page 17
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WaveRT Preferences
These are the preference options if WaveRT mode is selected on the Sound Device Preferences. WaveRT stands
for Wave Real Time and is Microsoft's new audio driver layer for Windows Vista only.
Latency
Adjust the number of milliseconds of latency that you'd like. Lower numbers are better for performance. However,
as you lower the latency, you are also increasing the potential for audio gapping or non-continuous audio.
WaveRT is the preferred driver. Make sure that you have the latest drivers for your sound device. Also, contact
your sound device manufacturer to see if the audio drivers support WaveRT properly.
Troubleshooting
Stand-Alone Pianissimo Host Only
I'm Not Hearing Audio
Sound Is Breaking Up / Popping Or Clicking
Sound Is Delayed Or Lagging (Latency)
Pianissimo Host or VSTi Plug-In
Sympathetic Resonance Is Not Working
I Can't Hear the Hammer Sounds
What Is the Velocity Curve?
I'm Not Hearing Audio
If you click on a piano note and don't hear anything, there are a few things you can check here.
1. Are the speakers on and plugged in? (Sorry, management made us ask.)
2. Is the correct audio device configured? Check the preferences, click the "Audio Device" page and make sure
that the correct default output is chosen.
3. Can you choose a different audio driver type such as WaveRT (Vista only), ASIO or Wave? Go into your
Preferences from the File menu and select the "Audio Device" page. Click ASIO, WaveRT or Wave. Configure the
newly selected driver with the correct default ouput and driver.
4. Load the volume control that came with your sound card and make sure that the Wave device is turned up and
not muted.
5. Can you play an audio file through Windows or another sound application? If you can't there may be a problem
with your sound card's configuration or drivers. Refer to your sound card documentation to try to figure out what is
wrong.
6. Update or install your sound card's drivers. Check their website for the latest drivers and documentation.
Also, see the important sound setup page.
Sound Is Breaking Up / Popping Or Clicking
When playing audio and it sounds like it is starting and stopping quickly, it could be because the computer is over
Page 17 of 19
Pianissimo
11/26/2008
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