Panasonic EP574 - Manual (Page 17)

TROUBLESHOOTING GUIDE
Before requesting service for this unit, check the
table below for the possible cause of the problem
Some simple checks or minor adjustment on your
part may eliminate the problem and restore proper
operation If you are in doubt about some of the
check points, or if the remedies indicated in the
chart do not solve the problem, refer to the directory
of authorized service centers (see the service
center list included) to locate a convenient service
center, or consult your Panasonic dealer for
instruction (in U S A call 1-800-338-0552 for your
nearest Authorized Service center)
Problem Probable cause(s) Suggested Remedy
-
Massage does not start The power cord is not plugged in Plug the power cord into an AC outlet
(120V)
The power source switch is at the “otr
position
Slide the power switch to “on"
All lamps on controller flash
and massage heads stop If the massage heads are forcibly
locked, they will stop for safety
Raise your back slightly and push the
start button
Kneading massage cannot be changed
immediately to a rolling massage The massage heads must move to the
narrow position for a rolling
massage
Wait until the massage heads
reach the narrow position
Desired manual massage does not
start
The slide cover of controller is not
moved to the upper end completely
Slide the cover upward until it
snaps firmly in place
Massage heads don't reach your
shoulders
Shoulder level adjustment switch is not
set correctly Slide the massage head adjustment
switch until the massage heads reach
your shoulder position
Your shoulders are too high Shift your waist forward and recline the
chair back
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