Panasonic KV-SS25U - Manual (Page 16)

Troubleshooting
If a problem occurs while the unit is
switch It OFF, and call service
being used, first check the following items If the unit still malfunctions.
Symptom Possible Cause Remedy
Power indicator does not light
when the power switch is turned
ON
The power plug has come out Insert the power plug firmly
The fuse has blown
Pull out the power plug, then call
service Foreign matter is lodged in the
fan, preventing it from rotating
Scanning takes a long time to
start, or does not take place at all
The fluorescent lamp in the scan­
ner has reached the end of its life
Call service
The ambient temperature is less
than 1 5°C (59T)
Use the unit m a room where the
ambient
temperature is between
15“C and 30“C (59T and B6“F)
Documents are not fed
while scanning
Documents are not loaded cor­
rectly
Align the front edges of the docu­
ment, place them firmly against
the document feed slot, then start
scanning
V
Various covers are open Close the covers firmly
8^ There is a paper jam
Remove the jammed paper (see
page 1 2)
The rollers are dirty Wipe the rollers (see page 13)
Document stops during a scan
The document is creased or torn,
or has a length of more than legal
or less than 91 X
55mm (3 6X2 2m)
Make a copy of the document on
paper of the specified size [be­
tween 91 X 55mm ( 3 B X 2 2in) and
Legal] and scan the copy
Document stops or IS not fed
smoothly during a scan
The rollers are dirty Wipe the rollers (see page 13)
The scanned document is blank
The document to be scanned was
loaded face down (upside down)
Load the document correctly
The scanned document is com­
pletely blank
The fluorescent lamp in the scan­
ner has reached the end of its life
Call service
Scanned document is skewed
The document guides were not
touching the edges of the docu­
ment, or the documents was
skewed when loaded
Set the document guides or the
document correctly
Vertical lines appear on the
scanned document
The white reference plate, scan­
ning section glass or the rubber
rollers are dirty
Wipe the dirty part with a clean
cloth (refer to page 13)
The computer cannot recognize
scanner
The unit of the same SCSI ID num­
ber IS connected to the computer
Change the SCSI ID number
When the scanner is connected to
the
SCSI terminal, the terminator
IS
not connected
Turn the SCSI terminator switch
ON, or connect the registrator to
the SCSI connector
When the scanner is not con­
nected to the SCSI terminal, the
SCSI
terminator switch is turned
ON
Turn the SCSI terminator switch
OFF
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