C. Crane CWFR - Manual (Page 38)

Page 38 CC WiFi
Help Pages — Radio Station Help
Having Trouble Playing a Radio Station:
1. If you are unable to play all radio stations, the radio may have lost
connection to your router. Unplug the radio’s power cord
momentarily and reconnect.
2. The radio is “buffering” on a particular station:
a) Try moving the radio closer to the router.
b) If this does not help, the station may be overloaded with
connected listeners.
c) If your computer will access the station but not the WiFi
radio, contact [email protected] to see if the link needs
to be updated.
3. If the radio shows “Connecting” for long periods of time, the station
link may be broken. To check the “Up Status” of a radio station, go
to www.reciva.com and type in the name of the station in the
“Find” bar. After the results are displayed, click on the desired
radio station for more information. If the station has not passed the
“Daily Streaming Test”, it will not play on your CC WiFi Radio. To
fix this problem contact [email protected].
Having Trouble Finding a Particular Radio Station: With your
computer, go to www.reciva.com and type in the name of the station
in the “Find” bar. After the results are displayed, click on the desired
radio station for more information. The information displayed will show
you which “Location” or “Genre” to choose on your WiFi radio to play
your particular radio station. You can also directly enter the station
name into the “Search” portion of the radio. “Search” is located in the
same area as “Location” and “Genre”. See “Searching for a Station”
on page 13.
How Do I Add a New Station to Reciva: With your computer, go to
www.reciva.com and search for your station first. If it is not found,
click on the “Click Here to Add It” link. You will be required to enter the
information pertaining to the radio station. After the “Add Station” form
is submitted, Reciva will review the request and post within a few
days. Once the station is posted, you will be able to play it from your
CC WiFi Radio.