Help pages — error message troubleshooting – C. Crane CWFR User Manual
Page 35

CC WiFi
Page 35
Timeout Getting IP Address:
1. An incorrect WEP or WPA key may have been entered into the
radio. This is the most common reason for this error. Check your
router to make sure your wireless encryption key is correct or see
page 33-34 for more help with finding your encryption key. A good
troubleshooting test is to temporarily try connecting to your router
with encryption disabled.
2. Your radio may be too far away from the wireless router. Try
moving it closer or use the ethernet cable.
3. Wireless router is not DHCP enabled. Consult your router’s user
manual for enabling DHCP or contact the manufacturer of the
router for more assistance.
4. Your router may be using an unknown encryption type. Try a
different type of encryption on your router. One good
troubleshooting test is to temporarily disable your router’s
encryption and see if the radio connects to it.
5. There may be too much interference from nearby wireless devices.
Move the radio away from laptops or other wireless devices.
2.4gHz telephones and baby monitors can cause interference,
if placed near the radio.
6. You may be attempting to connect to an ad-hoc type network. If
you are attempting to connect to a network that is not yours, it may
be configured for ad-hoc (computer-to-computer) and may not
have internet. To check what network type you are connecting to,
use your computer to scan for available networks. On the list of
available networks you should be able to see if the network is
infrastructure type (good) or ad-hoc (bad).
Port 80 Connect Failed. Unable to Load Station List:
Your radio is unable to connect to Reciva using the internet.
1. Your internet connection may not be working. Check the internet
using a computer that is connected to the same router.
Help Pages — Error Message Troubleshooting