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Trouble shooting guide 13. service and warranty – Kidde RF-SM-DC User Guide User Manual

Page 17

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12. TROUBLE SHOOTING GUIDE

13. SERVICE AND WARRANTY

If after reviewing this user’s guide you feel that your smoke alarm is defective in
any way, do not tamper with the unit. Call the Consumer Hotline, 1-800-880-
6788, to determine if you need to return it for servicing (See Warranty for in-
warranty returns).

KIDDE

1016 Corporate Park Dr., Mebane, NC 27302

FCC COMPLIANCE STATEMENT

This device has been designed, constructed, and tested for compliance with
FCC Rules that regulate intentional and unintentional radiators. The user is not
permitted to make any modifications to this equipment or use it in any manner
inconsistent with the methods described in this user’s guide, without express

Problem

Possible cause

Solution

Not all of the
alarms/accessories
produce an alarm
signal when the Test
button is pushed on
a unit.

Units signal an
alarm when no fire
is present and none
of the test buttons
have been pushed.

Devices may not all
be on the same ID.

Devices may not
have power.

Button not pressed
long enough.

There may be too
much interference
between units.

Unit is set to the
same ID as a system
nearby.

Unit is located in area
prone to cause false
alarms.

Wireless Interference.

Locate the 8-position dipswitch on the back of each
unit and ensure that all of the corresponding switches
are set the same. If an ID needs to be changed:
Remove power, change the ID and reapply power.

Check to see if the Green LED blinks every ten seconds
(this tells you that it is receiving power from the batter-
ies). If not, make sure the batteries are installed correctly.

Press and hold the button for a minimum of 5 seconds.

Move the other units to a new location and try again.
You should try to locate the Wireless units as closely to
each other as possible.

Change the ID of your units by following the instruc-
tions in section 3. INSTALLATION INSTRUCTIONS, WIRE-
LESS Interconnect Setup. Make sure to turn power off
to all units before changing the switch positions.

Review section 2.LOCATIONS TO AVOID. Relocate the
unit.

Move the other units to a new location.