Axesstel AXW-D1900 - Manual (Page 25)

CDMA 1xEV-DO Wireless Broadband Modem
AXW-D800 / AXW-D1900
- 25 - Connecting the World Now
Troubleshooting
General
z Check for the appropriate power indication on the LED. If no power,
check the adaptor (or External Power Supply) connection between the
electrical outlet and the modem.
I can’t get good signal. My connection is unstable.
z Check for the Signal LED. If off, there is no service coverage. (Out of
service area)
z Two antennas should be firmly connected to the unit. For some
reason, only one is to be used, always connect to the right side, which
is for receive and transmit. The left antenna is only for receiving.
z If Signal LED is showing red, it means current signal is weak. Try
placing EV-DO modem at different locations or Rotating EV-DO
modem to different direction. Avoid areas with high level of radio
interference.
I can’t connect to the Internet.
z If using the Ethernet cable, check TCP/IP settings of your PC and
make sure your PC is obtaining IP address automatically from the EV-
DO Modem. Refer to “TCP/IP Settings” section of this manual.
z If using the USB cable, check that you are using the correct Modem,
correct user name and password.
My PC is set to obtain IP address automatically as instructed in the
manual but I can’t access the Web.
z Make sure the TCP/IP setting is also set to “obtain DNS server
address automatically”. Please refer to “TCP/IP Settings” section for
more information.
Q. How do I renew PC’s IP in Windows system?
1. Click Start and Click Run.
2. Type cmd in the prompt and click OK.
3. In Command Prompt (C:\), type ipconfig/release and press Enter.
4. In Command Prompt (C:\), type ipconfig/renew and press Enter.
5. Exit the Command Prompt. Now your IP is renewed.