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Troubleshooting – Petsafe Pawz Away® Extra Receiver Collar User Manual

Page 16

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16

1-800-732-2677

Troubleshooting

Pet seems to receive

no stimulation.

• Check/replace batteries in Receiver Collar.
• Use Test Light Tool to check for static correction.
• Check Receiver Collar fit to ensure Contact Points have direct

skin contact.

• Check the setting on the Barrier Transmitter.

Unable to hear Receiver

Collar tone.

• Check/Replace batteries in Receiver Collar.
• Pets easily hear tone but it may be a volume level that is difficult

for you to hear.

• Use the Test Light Tool to check Receiver Collar for static correction.