Quickspecs, Options – Compaq ProLiant ML530 User Manual
Page 24
QuickSpecs
Compaq ProLiant ML530
Generation 2 (G2)
DA-11359
North America — Version 7 — June 27, 2002
24
Options
CarePaq Priority Services for ProLiant Servers – Priority Gold Executive (continued)
Service and Support Offerings
(CarePaq Services) (continued)
24 x 7 HW, 2-hr response, Named HW engineer; 24 x 7 Gold Software Support, 30
minute response (critical), 1-hr response (non-critical), for Novell NetWare Operating
System, Technical Account Manager, Technical Newsletter, SW activity review,
Upgrade impact planning (2-5-2 Part Number for Canada.)
FM-N09E3-36
24 x 7 HW, 2-hr response, Named HW engineer; 24 x 7 Gold Software Support, 30
minute response (critical), 1-hr response (non-critical), for Novell NetWare Operating
System, Technical Account Manager, Technical Newsletter, SW activity review,
Upgrade impact planning (6-3 Part Number for U.S.)
239988-002
24 x 7 HW, 2-hr response, Named HW engineer; 24 x 7 Gold Subsequent System
Support for Novell NetWare Operating System (2-5-2 Part Number for U.S.)
FP-N29C3-36
24 x 7 HW, 2-hr response, Named HW engineer; 24 x 7 Gold Subsequent System
Support for Novell NetWare Operating System (2-5-2 Part Number for Canada)
FM-N29E3-36
24 x 7 HW, 2-hr response, Named HW engineer; 24 x 7 Gold Subsequent System
Support for Novell NetWare Operating System (6-3 Part Number for U.S.)
239990-002
Note: For more information, customer/resellers can contact