Compaq ProLiant ML530 - Manual (Page 23)

QuickSpecs
Compaq ProLiant ML530
Generation 2 (G2)
DA-11359 North America — Version 7 — June 27, 2002 23
Options
CarePaq Priority Services for ProLiant Servers – Priority Gold (continued) Service and Support Offerings
(CarePaq Services) (continued) 24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Gold Software Support, 30
minute response (critical), 1-hr response (non-critical), for Windows NT, Windows 2000,
Professional, Server or Advanced Server Operating System, Technical Account
Manager, Technical Newsletter, SW activity review, proactive revision management,
Upgrade impact planning, 2 System Healthcheck per year (6-3 Part Number for U.S.)
239944-002
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Gold Subsequent System
Support for Windows NT, Windows 2000, Professional, Server or Advanced Server
Operating System (2-5-2 Part Number for U.S.)
FP-M28C3-36
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Gold Subsequent System
Support for Windows NT, Windows 2000, Professional, Server or Advanced Server
Operating System (2-5-2 Part Number for Canada)
FM-M28E3-36
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Gold Subsequent System
Support for Windows NT, Windows 2000, Professional, Server or Advanced Server
Operating System (6-3 Part Number for U.S.)
239946-002
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Gold Software Support, 30
minute response (critical), 1-hr response (non-critical), for Novell NetWare Operating
System, Technical Account Manager, Technical Newsletter, SW activity review,
Upgrade impact planning (2-5-2 Part Number for U.S.)
FP-N08C3-36
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Gold Software Support, 30
minute response (critical), 1-hr response (non-critical), for Novell NetWare Operating
System, Technical Account Manager, Technical Newsletter, SW activity review,
Upgrade impact planning (2-5-2 Part Number for Canada)
FM-N08E3-36
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Gold Software Support, 30
minute response (critical), 1-hr response (non-critical), for Novell NetWare Operating
System, Technical Account Manager, Technical Newsletter, SW activity review,
Upgrade impact planning (6-3 Part Number for U.S.)
239984-002
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Gold Subsequent System
Support for Novell NetWare Operating System (2-5-2 Part Number for U.S.)
FP-N28C3-36
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Gold Subsequent System
Support for Novell NetWare Operating System (2-5-2 Part Number for Canada)
FM-N28E3-36
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Gold Subsequent System
Support for Novell NetWare Operating System (6-3 Part Number for U.S.)
239986-002
CarePaq Priority Services for ProLiant Servers – Priority Gold Executive
24 x 7 HW, 2-hr response, Named HW engineer; 24 x 7 Gold Software Support, 30
minute response (critical), 1-hr response (non-critical), for Windows NT, Windows 2000,
Professional, Server or Advanced Server Operating System, Technical Account
Manager, Technical Newsletter, SW activity review, proactive revision management,
Upgrade impact planning, 2 System Healthcheck per year (2-5-2 Part Number for U.S.)
FP-M09C3-36
24 x 7 HW, 2-hr response, Named HW engineer; 24 x 7 Gold Software Support, 30
minute response (critical), 1-hr response (non-critical), for Windows NT, Windows 2000,
Professional, Server or Advanced Server Operating System, Technical Account
Manager, Technical Newsletter, SW activity review, proactive revision management,
Upgrade impact planning, 2 System Healthcheck per year (2-5-2 Part Number for
Canada)
FM-M09E3-36
24 x 7 HW, 2-hr response, Named HW engineer; 24 x 7 Gold Software Support, 30
minute response (critical), 1-hr response (non-critical), for Windows NT, Windows 2000,
Professional, Server or Advanced Server Operating System, Technical Account
Manager, Technical Newsletter, SW activity review, proactive revision management,
Upgrade impact planning, 2 System Healthcheck per year (6-3 Part Number for U.S.)
239948-002
24 x 7 HW, 2-hr response, Named HW engineer; 24 x 7 Gold Subsequent System
Support for Windows NT, Windows 2000, Professional, Server or Advanced Server
Operating System (2-5-2 Part Number for U.S.)
FP-M29C3-36
24 x 7 HW, 2-hr response, Named HW engineer; 24 x 7 Gold Subsequent System
Support for Windows NT, Windows 2000, Professional, Server or Advanced Server
Operating System (2-5-2 Part Number for Canada)
FM-M29E3-36
24 x 7 HW, 2-hr response, Named HW engineer; 24 x 7 Gold Subsequent System
Support for Windows NT, Windows 2000, Professional, Server or Advanced Server
Operating System (6-3 Part Number for U.S.)
239950-002
24 x 7 HW, 2-hr response, Named HW engineer; 24 x 7 Gold Software Support, 30
minute response (critical), 1-hr response (non-critical), for Novell NetWare Operating
System, Technical Account Manager, Technical Newsletter, SW activity review,
Upgrade impact planning (2-5-2 Part Number for U.S.)
FP-N09C3-36